Pedatric Optical Front Desk Receptionist - El Paso, TX
7 hours ago
Job description
Optical Front Desk Associate (Pediatric Medical Office)
The Children's Eye Center of El Paso
El Paso, TX | Full-Time | In-Office
$13–$18/hour (based on relevant experience)
We are seeking a dependable, detail-oriented front desk associate to support our pediatric ophthalmology clinic. This role is ideal for candidates with some exposure to medical, dental, optical, or insurance-based front office work who are ready to grow in a clinical environment.
What You'll Be Responsible For
- Welcoming pediatric patients and families in a professional, friendly manner
- Checking patients in and out accurately and efficiently
- Verifying basic insurance eligibility and benefits (training provided)
- Collecting copays and payments at checkout
- Entering and maintaining patient data accurately in our system
- Answering phones and routing questions appropriately
- Supporting the optical team with administrative and customer-facing tasks
- Keeping the front desk and showroom organized, clean, and HIPAA-compliant
Minimum Requirements
At least 6–12 months of front desk or administrative experience
Experience in any of the following environments:
• Medical or dental office
• Optical or vision care setting
• Insurance-based customer service
Bilingual (English/Spanish)
Reliable attendance and punctuality
Able to multitask in a busy pediatric setting
Preferred
- Familiarity with insurance verification and EMR systems
- Experience working with children and families
Stable, full-time position with consistent hours
- Medical insurance provided after 90-day probationary period
- Training in pediatric optical services
- Opportunities to grow into other roles
- Covered parking (garage)
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