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- Successfully recreate and/or close out site trouble tickets
- Provide on-the-job training to O-Level operators and maintainers, as needed, to empower them to become successful in their role
- Perform proactive system checks to both identify issues before they become problems, and to discover existing problems that do not have automated detection mechanisms
- Work directly with development engineers (i.e
- Identify key MUOS deficiencies and help influence the prioritization of development tasks required to address important site issues
- Provide daily written status reports
- Active DoD Secret (or higher) security clearance
- IAT Level II certification or qualifying degree
- Ability to clearly communicate findings and recommendations to local operators, managers, and remote site technicians via verbal and written communication
- Skills to both multitask and prioritize simultaneously occurring high priority issues in an operational site environment
- Basic knowledge of both the Windows (e.g
- Experience with the configuration and monitoring of IP network equipment including routers, switches, firewalls, load balancers, and HAIPEs
- Exposure to computer virtualization solutions
- Experience with various network protocols (e.g
- Knowledge of Public Key Infrastructure (PKI) certificate authentication
- Experience with the use of various Graphical User Interface (GUI) and command line utilities to troubleshoot both network and software issues
- Familiarity with Earth Terminal (ET) operation and maintenance (e.g
- MUOS system architecture and subsystem connections
- MUOS ground infrastructure and networking equipment
- MUOS RF subsystems theory of operation
- MUOS WCDMA call processing concepts
- MUOS network management solutions (i.e
- MUOS backup/archive, planning/provisioning, key management system, and Over the Air Provisioning (OTAP) operations
- MUOS Situational Awareness (SA) solutions (e.g
- Operation and use of MUOS Functional Terminals (MFTs), i.e
- Knowledge of the MUOS Waveform is a plus
- Use of ITSM and Remedy incident trouble ticket systems #CJ1 Target salary range: USD $38.98/Hr
- USD $41.81/Hr
MUOS Site Support Specialist with Security Clearance - Scottsdale, AZ, United States - General Dynamics Mission Systems
Description
Basic Qualifications Associate's degree in related discipline or equivalent is required plus a minimum of 5 years of relevant experienceCLEARANCE REQUIREMENTS:
Department of Defense Secret security required at time of hire Applicants selected will be subject to a U.S
Government security investigation and must meet eligibility requirements for access to classified information
Due to the nature of work performed within our facilities, U.S
citizenship is required
Responsibilities for this Position General Dynamics Mission Systems has an immediate opening for a Mobile User Objective System (MUOS) Site Support Engineer
This role provides Intermediate-Level (I-Level) support for the live MUOS system
The position on the program is titled "I-Level Maintainer" and is primarily focused on supporting the system operators (O-Level Operators) with maintaining a satellite-based communication system from the Wahiawa, HI MUOS ground facility
This exciting role is in Scottsdale, Arizona with a future opportunity to work in Hawaii
REPRESENTATIVE DUTIES AND TASKS:
I-Level Maintainer responsibilities include:
Prior use and operation of RF test equipment including spectrum analyzers, signal generators, arbitrary waveform generators, and power meters Preferred MUOS specific knowledge/experience:
RBS, RNC, OSS-RC, moshell).
FCAPS:
(F)ault management, (C)onfiguration management, (A)ccounting management, (P)erformance management, (S)ecurity management)
Actual pay may vary
This job posting will remain open until the position is filled
Company Overview At General Dynamics Mission Systems, we rise to the challenge each day to ensure the safety of those that lead, serve, and protect the world we live in
We do this by making the world's most advanced defense platforms even smarter
Our engineers redefine what's possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systems
We pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazing
We offer highly competitive benefits and a flexible work environment where contributions are recognized and rewarded
To see more about our benefits, visit General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce
EOE/Disability/Veteran