Personal Lines Manager - Overland Park, KS

Only for registered members Overland Park, KS , United States

6 hours ago

Job summary

The Personal Lines Manager is responsible for overseeing the underwriting quality, profitability, and performance of the Personal Lines portfolio. They must monitor key performance indicators, collaborate with the President to evaluate carrier performance, ensure compliance with carrier guidelines, oversee internal audit processes, analyze production and loss data to identify trends.

Leadership and accountability for Personal Lines department production retention profitability service standards
Hiring onboarding training ongoing development of Personal Lines staff annual performance reviews setting clear goals supporting staff development accountability ensuring continuity operations high volume or staffing constraints participating strategic planning contributing agencywide initiatives plan delivering departmentspecific training support companywide education efforts building maintaining strong relationships carriers agents business partners collaborating marketing team identify agent trends growth opportunities areas requiring outreach support conduct mentoring staff effective relationshipbuilding practices serve senior point contact resolve agent concern escalate issues appropriate support development implementation new programs market initiatives underwrite manage accounts review evaluate submissions determine eligibility pricing coverage terms analyze history exposure risk assess frequency severity catastrophe potential prepare present quotations negotiate terms communicate decisions agents brokers review policies accuracy proper rating evaluate authorize endorsements cancellations renewals request review documentation maintain accurate complete files documentation promote open transparent communication approachable leadership style model professionalism accountability ethical conduct interactions represent agency positively carriers agents industry partners required four year college degree equivalent professional experience five years personal lines farm excess surplus lines underwriting experience active state property casualty producer license strong technical knowledge including program coverages markets proven ability evaluate risk analyze exercise sound judgment demonstrated leadership coaching team capability excellent written verbal skills negotiation relationship management organizational time management prioritization skills high level proficiency microsoft office applications email general business systems core competencies include strong technical knowledge proven ability evaluated demonstrated leadership coaching capabilities excellent written verbal skills organization time prioritization skills high level proficiency microsoft applications email systems.
Job description
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