Contact Center Specialist - McKinney
1 month ago

Job summary
The Contact Center Specialist responds to routine inbound phone calls emails and electronic requests to assist as front line support for product and/or service requests.Responsibilities
* Responds to resolves routine inquiries complaints and concerns through inbound phone calls emails and electronic requests* Ensures a positive exemplary experience with all customers by focusing on customer satisfaction and resolution* Works collaboratively with providers clinical staff and other departments to ensure patients needs are met*Job description
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