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  • Customer Engagement and Experience Member Advocate III - Los Angeles - beBeeMemberAdvocate

    beBeeMemberAdvocate
    beBeeMemberAdvocate Los Angeles

    1 week ago

    Job title: Customer Engagement and Experience Member Advocate III

    Description

    Job Summary:


    The Customer Engagement and Experience Member Advocate III serves as a high-level resource and member support specialist within L.A.


    Care's Customer Engagement and Experience operations.



    • Assists members with complex benefit questions

    • Navigates health plan benefits

    • Tackles care coordination challenges

    • Maintains records of all interactions in system databases