Referral Coordinator - Jacksonville

Only for registered members Jacksonville, United States

18 hours ago

Default job background
Full time $45,000 - $70,000 (USD) per year *
* This salary range is an estimation made by beBee
Overview · Job Duties · This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services. · Responsibilities · Essential Functions · At ...
Job description
Overview

Job Duties


This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services.

Responsibilities

Essential Functions

Attends Referral training class and various referral system training classes within 1st month of employment. Attends and actively listens and participates in the regularly scheduled Referral Coordinator meeting. Remains current on referral policies and procedures, payer requirements and Managed Care Matrix utilizing the various on-line resources.
Processes referrals for services requested by Providers within established guidelines.
Obtains authorizations for referrals and schedules appointments as appropriate and within required timeframes. Coordinates appointment date, time and location with patients.
Processes requests for additional referrals/authorizations when requested by providers.
Assures referrals are maintained within appropriate network or payer requirement.
Communicates with all stakeholders, staff, providers, payers and patients as appropriate and per procedure.
Documents required information into the appropriate systems.
Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers.

Qualifications

Experience Requirements

2 years Diagnosis and Procedural coding preferred

2 years Experience in the field or in a related area required

2 years Customer service required

2 years Third party payers (insurance carriers) using commonly

used concepts, practices and procedures in the field required

Preferred

Computer Experience preferred

Education Requirements

High School Diploma or GED required

Medical Terminology Certification preferred

UFJPI is an Equal Opportunity Employer and Drug Free Workplace


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