Food & Beverage Director - McCall, United States - Brundage Mountain Company

Description

Job Summary:

The F&B Director is responsible for defining, training, organizing, and overseeing the successful execution of the seasonal and year-round food and beverage operations in all existing and future Brundage Mountain Food & Beverage locations. Will lead, develop, and inspire the F&B organization to "raise the bar" for quality, safety, service standards, and variety. Will ensure that these operations are run profitably and effectively while maintaining a high level of guest service. Will also maintain communication, planning, and efficiencies between all F & B departments and other Brundage Mountain departments.

The correct candidate must have a "hands-on" approach and encourage logical problem-solving amongst their teams. This position will oversee the collective brand execution of service staff training, culinary operations, menu/concept development, reservations management, and catering event operations. The F&B Director will be held accountable for maintaining established costs and quality standards. Goals & objectives for this position include employee retention and development, overall profitability and top line revenue growth in F&B operations, cost controls, adherence to brand standards, operational excellence, and NPS guest review scores. This role must organize their responsible outlets to ensure it can deliver effortless and seamless service to guests, providing exceptional levels of guest service throughout the food and beverage experience. The F&B Director will participate in the overall operations management as a member of the Brundage Mountain Senior Leadership Team (SLT).

Essential Duties and Responsibilities:

The F&B Director is responsible for performing and completing the following job functions to the highest standard:

• Lead the development of an annual operating plan for their F&B lines of business. This plan should include staffing guidelines, ordering procedures, operating hours, roles and responsibilities of on-premise management, product selections, and menu design and planning
• Participate as a key member of Senior Leadership Team in overall resort operations, long term planning, and development of new lines of business
• Assist in the development and approval of company Standard Operating Procedures and Brand Standards
• Provide hands-on leadership to execute and direct all operations with special attention to front of house training, service standards, hiring, and procedures
• Negotiate vendor relationships, preferred pricing and product access, and coordinate efficient operations for purchasing, inventory, and accounting controls
• Ensure all inventory management procedures are being upheld in a timely and thorough manner
• Monitor all daily operations to ensure that profitability, guest service and quality levels are being met
• Review all financial data to ensure that budgeted margins are being maintained and revenue per visit is being maximized
• Create and maintain positive business relationships with vendors, suppliers, internal and external partners
• Selection, supervision, and professional development of department managers, supervisors and employees
• Oversee food and beverage services for groups and conferences, special events including weddings & music and other festivals
• Support resort and departmental policies/procedures that ensure a safe environment for staff & guests
• Manage all POS systems, ensure best practices are followed for efficiency, accuracy, and optimization
• Actively look for ways to reduce waste, compost, recycle, and overall reduce the impact of the F&B operations
• Ensure timely and accurate reporting of business financials and business performance assessments
• Develop impressive brand-affirming menus, cocktails, baked goods, house-made specialties, and dining experiences
• Create and participate in special events that increase the overall business potential with special efforts to drive F&B sales and brand awareness
• Work with partners and the internal marketing team to increase the opportunities for press coverage, social media influence, and other forms of unpaid marketing
• Exhibit strong interdepartmental communication by controlling and supporting the flow of information to on-premise management and teams
• Maintain clear and open communication and develop positive working relationships with other Brundage Mountain departments
• Perform administrative duties including processing vendor invoices, reimbursements, filing, copying, etc..
• Maintain a respectful and hospitable demeanor with guests, staff, vendors, and partners in all interactions

Job Qualifications:

• Exceptional oral and written communication skills
• Energetic and outgoing, with a positive attitude, driven to provide outstanding guest experiences
• 4+ years of senior management experience in F&B operations
• A strong appreciation and interest in outdoor recreation, health, and wellness
• Professional appearance, demeanor, and attitude
• Strong financial acumen
• Proven track record of providing exceptional guest service
• Ability to adapt roles, responsibilities, priorities, and schedules effortlessly
• Able to work as many hours as the business demands and be willing to maintain a flexible schedule, including nights, weekends and holidays