Manager, Enterprise Customer Success - Remote - US
3 days ago

Job summary
The Enterprise Customer Success team ensures Samsara's Enterprise customers in the US adopt our solutions and continuously derive value from our products.Responsibilities
- Ensure ongoing success and value realization for Samsara's Enterprise Customers- Define and execute long-term strategies for the Enterprise Customer Success team that support Samsara's commitment to providing excellent service and then scale it- Create goals, action plans, playbooks, and key metrics for the long-term success of Samsara's Enterprise accounts- Deliver results across team KPIs and org level OKRs- Keep executives informed of progress and advocate for change when needed.- Lead from the front with a willingness to get your hands dirty.- Champion,- Role model,and embed Samsara's cultural principles (Focus on Customer Success,Build for the Long Term,Adopt a Growth Mindset,Be Inclusive,Win as a Team) as we scale globally and a
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Job description
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