Customer Care Supervisor - Mason - MCKESSON Careers

    MCKESSON Careers
    MCKESSON Careers Mason

    21 hours ago

    Description

    Lead a team of customer care representatives to deliver exceptional support for McKesson's third-party logistics clients. Foster a culture of excellence and continuous improvement, aligned with McKesson's core principles.

    Key Responsibilities:

    • Customer Service Excellence: Manage customer service operations, resolving inquiries related to orders, returns, and service issues.
    • Team Leadership and Development: Lead hiring, onboarding, training; facilitate regular performance discussions and coaching; set clear expectations for team member performance.

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