Roadway & Customer Service - Shoreline, WA
1 day ago

Job description
WHAT DO YOU EXCEL AT?
People often think they have to know everything about plants to work here. The truth is, it's a good thing that you like gardening, but what are you really good at? What skills can you bring to this team, whether it's an eye for design, a knack for fixing machinery, or maybe you just really love lifting heavy things (safely). Being good at listening is also really big in our line of work.
WHAT DO YOU WANT TO LEARN?
Current employees often remark on the amount of information that they didn't even realize they picked up, simply by working a few short months here. And that's not just plants, it's tools, soil science, integrated pest management, facility maintenance, design, merchandising and beyond. Where do you want to go? There's probably room at Sky.
HOW DO YOU FEEL ABOUT NATURE?
Not just the beautiful, sunny days we get in the northwest, where the temperature is perfect and hummingbirds flutter past you in delight. Those days do happen often, but how do you adapt to busy and pouring rain, or ultra quiet and snowy days? Are you the kind of person that can change their routine, just as the seasons change year after year?
ARE YOU MOTIVATED BY SERVICE?
There's a reason so many of our coworkers either come from, or move on to service-focused jobs like teachers, therapists or even firemen. Working with your neighbors on their own gardens in their own homes is a privilege. So, what we do across the whole business always comes back to doing our best for the community that comes in to Sky, every day of the week.
Roadway & Customer Service
Sky Nursery's Customer Service/Roadway Crew members are known for their natural camaraderie and spirit of collaboration. We're looking for caring applicants who are committed to making gardening more accessible to members of our community: carrying items for customers, loading bags into vehicles, and providing general assistance across all departments. Thriving in all types of weather, Roadway crew members learn new things nearly every day and gain experience in multiple, interconnected areas of the greenhouse/nursery industry. This role is geared towards service-oriented, motivated, and flexible individuals who take initiative in making an impact across all departments and directly influence our customer's experience. Full-time positions available, applicants with weekend availability are encouraged to apply.
Responsibilities:
- Assist customers by loading orders into their vehicle (bagged material, plants, tools, statuary) in all weather conditions on the roadway.
- Unload and process incoming plant and hardgoods material alongside multiple department staff members (Sky provides opportunities for lift equipment training/certified forklift operation).
- Assist in implementing department merchandising plans: setting up displays, and moving product
- Assist customers in finding desired items across departments, or locate appropriate staff to do so.
- Contribute to Sky Nursery's positive, clean, and safe work environment and culture
Qualifications:
- Solid communication skills with a friendly and professional attitude towards customers and team members
- Able to stand, bend, reach, kneel, and complete repetitive tasks during work shifts
- Able to repeatedly lift or move up to 90-100lbs of product throughout scheduled shifts
- Able to follow instructions; willing to learn and apply Sky's customer service approach
- Ability to work in a fast-paced team environment while maintaining high quality work standards
- Responsible, flexible, and reliable
- Familiarity with using hand tools safely (Sky will provide additional training in maintenance procedures and additional safe tool use)
Hourly Wage Range: $19-25
Benefits Summary: Sky Nursery offers medical (including vision) and dental insurance for those working 30 hours or more after a 2-month period, and vacation pay and 401(k) matching retirement plan after 1 year of employment. And of course, all employees receive sick time, in-house continuing education, a generous Employee Assistance Program and discounts on plants and merchandise.
Sky Nursery provides equal employment opportunities to all employees and qualified applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
One application per person, please. Sky does not accept unsolicited application materials from any source
other than directly from a candidate through this website or paper application.
How to Apply
You are welcome to submit an online application or pick up a paper copy in-store at the registers.
When do you Hire?
The majority of our hiring is done January-February, to prepare for the busy spring ahead.
Employment Age
We are able to accept applications from those 16 years or older at the time of hiring.
Scheduling
As a retail business, weekend availability is essential. Full-time (35+ hrs) and part-time work is available.
Seasonal Work
Our busiest months are March - June. Many roles start as seasonal; a great step toward year-round employment.
Career Growth
After their first busy season, we encourage cross-training and dept. transfers as each employee grows.
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