Account Manager, Radiology - Simi Valley, United States - XIFIN

Description

At XiFin, a culture of inclusivity is in our very fabric.

We believe that this culture not only creates a more equitable and functional workplace, but also enhances our team members' work experiences by promoting creativity, innovation, and collaboration.

Won't you bring your unique talents and perspectives and join us to deliver The Power To Do Good?

Who are we looking for?

We are seeking a skilled professional Account Manager with a solid understanding of Outsource Billing, reimbursements, and collections process along with a commitment for superb customer satisfaction.

This role is responsible for managing, monitoring, and interpreting metrics to identify the necessary trends to contribute to the customer's success and avoid any negative impact.

You may be hired as an Associate Account Manager, or Account Manager based on your depth of skill and breadth of experience.

What will you do?

Customer liaison of outsourced billing for radiology practices and integrative healthcare systems located throughout the US
Meet with and manage clients, manage offshore team relationships
Manage assigned accounts to ensure timely response and appropriate actions are taken to enhance the customer business results
Protect patients' rights by maintaining confidentiality of personal and financial information to comply with HIPAA and privacy requirements
Responsible for all escalated account issues
Identify areas where technical solutions would improve business performance & create documentation to streamline production process
What education and experience do you need?

A combination of the following education and experience factors will be considered:

Bachelor's degree in business, Healthcare, or a relevant field preferred; equivalent combination of education and experience will be considered
Intermediate skill in MS Office Suite & ability to navigate multiple software programs
Excellent organizational skills, multitasking & detail oriented
Professional oral, written and interpersonal communication skills
Team player with the ability to work effectively with cross-functional teams
Minimum of 3 years' experience in medical billing and reimbursement knowledge, together with strong workflow management and people-relation skills
Excellent knowledge and understanding of ABN, Appeals, EOBs, CPT, & ICD-10 coding
What's in it for me?

We don't just offer benefits; we offer a comprehensive and flexible benefits package tailored for you

Dive into a world of cutting-edge healthcare with our comprehensive medical, dental and vision benefits, including telehealth services. Say goodbye to the hassle of prescriptions with our convenient mail-order program for 90-day maintenance medications.
Our Health Savings Account (HSA) featuring pre-tax deductions and quarterly company contributions (HSA only) puts more money in your pockets
Plan for your golden years with confidence through our 401k retirement plan, complete with a company match.
Fuel your ambition with our Tuition Assistance program, empowering you to reach new heights in your professional journey.
Finally, experience true well-being with XiFin's BeWell Program, where we champion physical, mental, financial, and social wellness, because your success and happiness are our ultimate priorities

Why XiFin?

XiFin is a healthcare information technology company that empowers healthcare organizations to navigate an increasingly complex and evolving healthcare landscape.

Through innovative technologies and consulting services, we deliver operational efficiency, interoperability, and simplicity.

Our revenue cycle management and workflow automation solutions enable organizations to achieve stronger finances, streamline operations, and develop industry-leading business strategies.

XiFin delivers THE POWER TO DO GOOD so that healthcare organizations can do more good for more patients.

What does this position pay?

Compensation is determined by several factors which may include skillset, experience level, and geographic location.

The expected range for this role is $24.00-$31.00 hourly compensation. Please note this range is an estimate and actual may vary based on qualifications and experience.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at

EEO Statement

XIFIN is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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