Help Desk Representative - Safety-Sensitive Industries - Boston, MA - beBeeCustomerSupportAgent

    beBeeCustomerSupportAgent
    beBeeCustomerSupportAgent Boston, MA

    4 days ago

    Full time

    Job title: Quality Customer Service Representative

    Description
    • Analyze customer inquiries via phone, email, and chat;
    • Document interactions and outcomes in CRM tools such as Microsoft Dynamics 365;
    • Prioritize tasks effectively to manage call volume (approximately 60 calls per day);

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