Central Intake Assessor - St. Paul, United States - Department of Human Services - Direct Care and Treatment

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    Full time
    Description
    When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

    Working Title: Central Intake Assessor
    Job Class: Human Services Program Representative 2
    Agency: Human Services Dept
    • Who May Apply: Open to all qualified job seekers
    • Date Posted: 04/30/2024
    • Closing Date: 05/06/2024
    • Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
    • Division/Unit: Department of Human Services (DHS) / Office of Inspector General (OIG) LS Central Intake Unit
    • Work Shift/Work Hours: Day Shift / 8:00 a.m. - 4:30 p.m.
    • Days of Work: Monday - Friday
    • Travel Required: No
    • Salary Range: $ $45.02 / hourly; $63,788 - $94,001 / annually
    • Classified Status: Classified
    • Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
    • FLSA Status: Nonexempt
    • Telework Eligible: Yes
    • Designated in Connect 700 Program for Applicants with Disabilities : Yes
    The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

    Make a difference in the lives of Minnesotans.

    The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

    Job Summary

    *This position has a flexible work arrangement that may allow for Teleworkor a mixture of working in our office and Telework.

    *This posting is used to fill multiple vacancies.

    This position exists to execute the responsibilities of the Commissioner of Human Services pursuant to the provisions of the Human Services Licensing Act (HSLA), the Maltreatment of Minors Act (MOMA), and the Vulnerable Adults Act (VAA). The incumbent assesses complex allegations of maltreatment and licensing violations within a wide range of public and private facilities including child care centers, child treatment institutions and group homes serving youth with mental health and behavioral disorders, community based adult foster care homes, residential and day training services for persons with developmental disabilities, and chemical dependency treatment programs.

    The Assessor requires a broad administrative understanding of the Minnesota human services delivery system, as well as deep technical knowledge of the administrative rules and statutes that govern the 20+ different types of service licensed by the Department of Human Services (DHS).

    Responsibilities include but are not limited to the following:

    • Makes determinations of imminent risk and assures that proper lead agencies and emergency protection services are notified to assure the health and safety of children and vulnerable adults.

    • Interprets the requirements of HSLA, MOMA, VAA, and other state and federal statutes regarding complicated data privacy issues.

    • Exercises extensive independent judgement regarding actions that may be subject to administrative appeal and are often of high public visibility with significant policy and political impact statewide.

    • Serves as a technical expert in resolving difficult problems in the full range of facilities licensed by the Department of Human Services (DHS).

    Qualifications

    Minimum Qualifications

    **To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.**

    Three (3) years of experience investigating licensed human service programs, regulating human services programs, or ensuring compliance of county adult or child protective services.

    Experience must demonstrate the following:

    • Collecting and analyzing information.

    • Effective interviewing techniques or investigative methodologies.

    • Oversight of, or monitoring, compliance with state and federal rules, regulations, and laws governing licensed and regulated programs.

    Preferred Qualifications

    • Ability to apply and interpret all applicable MN Rules including those pertaining to services provided by the Department of Human Services and the Minnesota Department of Health.

    • Knowledge of current methods of delivering service to vulnerable children and adults.

    • Effective written and oral communication skills; including culturally competent communication skills.

    • Knowledge of the role and function of other investigative agencies and law enforcement.

    • Ability to organize and prioritize work, and work effectively in a team.

    • Comprehensive computer and word-processing skills, including the use of multiple electronic databases.

    • Variety of experiences working effectively with others from different backgrounds and cultures.

    Additional Requirements

    To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

    REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

    Application Details

    How to Apply

    Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at or email . For additional information about the application process, go to .

    If you have questions about the position, contact Casey Erickson at or Mindy Voelker at .

    To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Carolyn Rice at .

    If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at or DEPARTMENT OF HUMAN for assistance.

    About Human Services Dept

    WE MAKE A DIFFERENCE The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

    Why Work for Us

    Diverse Workforce

    We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

    A recent engagement survey of State of Minnesota employees found:
    • 95% of employees understand how their work helps achieve their agency's mission
    • 91% of employees feel trusted to do their jobs
    • 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
    • 87% of employees report flexibility in their work schedule
    Comprehensive Benefits

    Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:
    • Public pension plan
    • Training and professional development
    • Paid vacation and sick leave
    • 12 paid holidays each year
    • Paid parental leave
    • Low-cost medical and dental coverage
    • Prescription drug coverage
    • Vision coverage
    • Wellness programs and resources
    • Employer paid life insurance
    • Short-term and long-term disability
    • Health care spending and savings accounts
    • Dependent care spending account
    • Tax-deferred compensation
    • Employee Assistance Program (EAP)
    • Tuition reimbursement
    • Federal Public Service Student Loan Forgiveness Program
    Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

    AN EQUAL OPPORTUNITY EMPLOYER

    Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

    We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at or email and indicate what assistance is needed.