Team Leader - Jonesboro, Arkansas, , United States
2 days ago
Job description
At Chick-fil-A, Team Leaders are responsible for assisting the leadership team in all aspects of shift management and ensuring that each guest has an outstanding experience. Team Leaders are responsible for supervising front or back of house operations for an entire shift and may be assigned to open or close the restaurant. Following established opening and closing procedures.
Responsibilities include:
- Ensures that Team Members follow recipes and procedures.
- Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
- Ensures that workstations are clean at all times.
- Ensures that cashiers follow cash handling procedures at all times.
- Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
- Perform any of the tasks above as needed throughout shift.
- Addresses guest issues that may arise; consults with leadership regarding complex issues.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Holds all team members accountable for performance and policy/procedure violations.
- Strictly adheres to all Company policies and procedures.
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
- Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
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