-
Support Analyst
3 days ago
State of Florida Tallahassee, United StatesRequisition No: · Agency: Florida Legislature · Working Title: Support Analyst (House Office of Information Technology) · Pay Plan: Legislature · Salary: Commensurate with experience. · Do not click the Apply button. Submit an application here at · The Florida Legislature ...
-
computer support analyst
5 days ago
My Florida Corp Defunct Tallahassee, United StatesCOMPUTER SUPPORT ANALYST FOR INTERNAL AGENCY EMPLOYEES ONLY) · Date: Jun 12, 2024 · Location: · TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 3 ...
-
computer support analyst
2 days ago
My Florida Corp Defunct Tallahassee, United StatesCOMPUTER SUPPORT ANALYST FOR INTERNAL AGENCY EMPLOYEES ONLY) · Date: Jun 12, 2024 · Location: · TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 3 ...
-
Support Analyst
2 weeks ago
My Florida Corp Defunct Tallahassee, United StatesSupport Analyst (House Office of Information Technology) · Date: May 29, 2024 · Location: · TALLAHASSEE, FL, US, 32399 · The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ) . · Requisition No: 830251 · Agency: Florida Legislatu ...
-
Support Analyst
2 weeks ago
State of Florida Tallahassee, United StatesRequisition No: · Agency: Florida Legislature · Working Title: Support Analyst (House Office of Information Technology) · Pay Plan: Legislature · Salary: Commensurate with experience. · Do not click the Apply button Applications are available Here. · The Florida Legislature ...
-
Business Support Analyst
3 weeks ago
World Travel Holdings Tallahassee, United StatesOverview · Are you resourceful? Do you enjoy analyzing data, troubleshooting and solving problems? Do you want to be a contributor to the product improvement cycle? If yes, keep reading · World Travel Holdings is seeking a Business Support Analyst for its Business-to-Business d ...
-
Customer Support Analyst
2 weeks ago
V2soft Tallahassee, United StatesV2Soft ( ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China, and Germany. At V2Soft, our mission is to provide high-performance technology solutions to solve real business problems. We become our customer's true ...
-
edgecomputingassociation Tallahassee, United StatesLocation · Florida City, Florida , · United States · Job Description · Position: Senior Business Data Analyst · Location: Remote within United States · Zscaler is building a data platform to serve as the single source of truth for all data and reporting needs of its cross-functi ...
-
Project Manager
3 days ago
Insight Global Tallahassee, United StatesPlease apply if comfortable ONSITE 5 DAYS A WEEK · Required Skills & Experience · Bachelor's Degree in Computer Science or Business related field · 10+ years experience managing software development projects · Experience managing project teams of 5+ people · PMP CERTIFICATION · N ...
-
Project Manager
6 days ago
Insight Global Tallahassee, United StatesTitle: Project Manager · Openings: 10 · Location: Onsite 5 days a week in Tallahassee, FL · Contract: 6 month to hire · Pay: $60-$70/hr · Required Skills & Experience · Bachelor's Degree in Computer Science or Business related field · 10+ years experience managing software develo ...
-
Program and Administrative Support
2 weeks ago
My3Tech Tallahassee, United StatesJob: Program and Administrative Support · Location: Tallahassee, Florida · Duration: Long Term · Client: State of FL · The functional responsibilities of this position may include: · Coordinating and providing administrative support services to Contractor staff and Customer. · S ...
-
Business Analyst
3 days ago
Perfict Tallahassee, United StatesJob Description: · Contract W2 Only · 5 Days Onsite · We are looking for 10 Business Analysts to join our IT team at Florida Department of Corrections. This BA roles are Junior – Mid level openings targeting Client with at least 3+ years of IT experience. · The Business Analyst w ...
-
Business Analyst
2 weeks ago
Brooksource Tallahassee, United StatesBusiness Analyst · Tallahassee, FL · 12-month contract (opportunity for extension) · We are looking for a talented Business Analyst to support one of the largest agency departments in the State of Florida. This individual will be supporting a multiyear endeavor to replace the ...
-
Quality Assurance Analyst
2 weeks ago
Gravity IT Resources Tallahassee, United StatesJob Title: QA Analyst · Location: Hybrid (Tallahassee, FL) · Job Type: Contract · Referral Fee: · Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly · Duties and Resp ...
-
Field Service Technician
2 days ago
Medasource Tallahassee, United StatesPosition: Field Service Technician · Client: Global Diagnostic Company · Location: Remote to start: Up to 100% travel in Greater City/State located; 12 weeks of training in Indianapolis, IN · Duration: 8-month contract with likelihood of extension or movement into other roles in ...
-
Lead Quality Assurance Analyst
2 weeks ago
Seneca Resources Tallahassee, United StatesA FL transportation agency is looking for three (3) Quality Assurance Analysts for a long term contract in Tallahassee, FL. · NO unsolicited calls from third-parties / C2C / subcontracting will be taken for this role. · Work Mode: Hybrid work is required with 3 days a week onsit ...
-
Business Analyst
3 days ago
Tal Search Group, Inc. Tallahassee, United StatesJob Title: Business Analyst / Business Management Specialist · Location: Tallahassee, Florida (onsite) · Duration: 1 year + extension · Rate: $60/hr to $65/hr W2 + CHP · Start Date: June, 2024 · Responsibilities: · Establish, manage, and maintain strategic relationships with int ...
-
Database Application Architect
3 weeks ago
The Brixton Group, Inc. Tallahassee, United StatesJob Title: Database Application Architect · Location: Tallahassee, FL · Duration: 20+ Months Contract · Note: Onsite Interview is required for this role · Roles & Responsibilities: · Job Summary · Responsible for contributing to and/or producing as they relate to the design, deve ...
-
Mainframe Application Development Analyst
2 weeks ago
Cordia Resources by Cherry Bekaert Tallahassee, United StatesCordia Resources by Cherry Bekaert has partnered with an Enterprise-sized organization in the Tallahassee, FL area to help support an ERP transformation · As part of that project, they are searching for various skills to assist with the project for approximately 1 year in length. ...
-
Business Analyst
2 weeks ago
ISC - IT Staffing & Consulting Tallahassee, United StatesIT Staffing and Consulting, Inc. (ISC) is currently seeking one (1) or more Business Analyst C. Advanced for our Florida Government client located in Tallahassee, FL. · Please send your resume to: for consideration. · This opportunity is: · Fulltime · Onsite with the client in a ...
Support Analyst - Tallahassee, United States - My Florida Corp Defunct
Description
Support Analyst (House Office of Information Technology)Date:
May 29, 2024
Location:
TALLAHASSEE, FL, US, 32399
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ) .
Requisition No: 830251
Agency:
Florida Legislature
Working Title:
Support Analyst (House Office of Information Technology)
Pay Plan:
Legislature
Salary:
Commensurate with experience.
Do not click the Apply button. Submit an application here ) at
The Florida Legislature
The Florida House of Representatives
Job Title
Information Systems Programmer/Analyst (Office of Information Technology)
Working Title
Support Analyst
General Summary
The Florida House of Representatives is seeking a dedicated and proactive Support Analyst to join our dynamic Office of Information Technology team.
The ideal candidate will have excellent communication skills, a talent for technical troubleshooting, and a commitment to providing outstanding customer service.
This role involves resolving first and second level desktop computer and computing application issues for our end-users, both onsite and remotely.
We offer a collaborative work environment that encourages growth and innovation.FINANCIAL DISCLOSURE:
Pursuant to sections and , F.S., this position is required to electronically file a Form 1 – Statement of Financial Interests ) with the Florida Commission on Ethics within 30 days of hire.
Examples of Work Performed
Engage directly with customers to resolve issues.
Install, test, and configure new workstations/laptops, peripheral equipment, and software.
Conduct system testing.
Specialize in one or more areas supported by the section.
Respond quickly and effectively to requests received through the IT Service Desk.
Assist with onboarding of new users and manage PC setup and deployment for new employees using standard hardware, images, and software.
Establish an individual growth plan for future career planning.
Report issues for escalation.
Interact with vendors to obtain necessary information.
Develop and administer security functions related to data, physical, and user access to information systems.
Report project status to Deputy Chief Information Officer of Support.
Participate in the design and implementation process for specialized systems projects.
Research industry technological advances for potential application in the legislative environment.
Document internal procedures.
Knowledge, Skills and Abilities
Understanding of information systems terminology and concepts.
Proficiency with specialized tools used to develop applications.
Knowledge of information systems operations, equipment, procedures, and workflow.
Ability to apply specialized information systems knowledge.
Problem-solving skills.
Ability to communicate technical information effectively.
Ability to produce quality work under pressure.
Ability to interact professionally with diverse groups.
Ability to work on-site during regular business hours, with occasional after-hours and weekend commitments. This includes project completion, incident resolution during committee weeks, Session, and participation in an on-call rotation.
Ability to conduct thorough and documented analysis with minimal supervision.
Ability to read and understand technical information systems publications.
Perform other related duties as required.
Minimum Qualifications
A bachelor's degree from an accredited college or university in computer science, management information systems, mathematics, or engineering.
Progressively responsible information systems experience can substitute on a year-for-year basis for the required college education.
Any combination of progressively responsible information systems experience and post-secondary training in disciplines as described above totaling four years.
Preferred Qualifications
Preference will be given to applicants with the following:
Proven experience as a help desk technician or other customer support role.
Proficient working knowledge of Microsoft Office products, Windows, and remote control.
Good understanding of computer systems, mobile devices, and other tech products.
IT Certifications such as MCSE, MCP, Comp TIA A+, Network+ or Cisco are a plus.
Ability to diagnose and resolve basic technical issues.
Ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
Customer-oriented and cool-tempered.
Ability to analyze and interpret user requests.
Ability to establish and maintain effective working relationships with others.
Ability to work both independently and as part of a team.
Excellent communication and interpersonal skills.
Basic understanding of desktop, laptop, and printer hardware repair.
Salary
Commensurate with experience.
The Legislature offers a competitive benefits package.
This position is not eligible for remote work.
Application Deadline
Open until filled.
Submission of Application
Do not click the Apply button. Submit an application here ) at
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
Nearest Major Market:
Tallahassee
