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    PC Support Specialist - Minneapolis, United States - Ramsey County Means Business

    Ramsey County Means Business
    Ramsey County Means Business Minneapolis, United States

    4 weeks ago

    Default job background
    Description

    Full-Time PC Support Specialist at General Office Products Available Openings: 1 Posted Date: February 25, 2022 Industry: Sales, Technology Pay Type: Salary Compensation: $45,000 Education Preferred: Yes Education Level: Associate's Degree E-Verify: Yes Criminal Background: Case-by-Case Review Job Summary: The PC Support Technician provide technical assistance to all computer users. Responsibilities include answering questions or resolving computer problems for clients in person, via telephone or from remote location. Provide assistance concerning the use of computer hardware and software, including printing, Microsoft Office applications, email, and internet.

    **Responsibilities**

    Essential Duties and Responsibilities: Provide support to PC users including installation of hardware and software Configure desktop applications and perform hardware and software upgrades Receive and respond to incoming calls, and/or e-mails regarding desktop problems Respond to requests for moves, changes or additions Provide support for Internet and Intranet applications Setup presentations and maintain conference room equipment Provide support and troubleshoot printer problems Provide phone support for other GOP owned off-site locations (Warehouse 2) Install and provide support for Steelcase technology products at customer locations Maintain GOP intranet site (WordPress) Perform other duties as assigned

    **Qualifications**

    Minimum Qualifications: High School Diploma or equivalent 2-4 years of experience providing support in a Windows environment or Technical School Education Technical knowledge of current protocols, operating systems, and standards Technical knowledge of physical and wireless networks The ability to lift up to 40 pounds Self-motivated with the ability to independently execute tasks Strong multi-tasking abilities Ability to work either alone or as a member of a team Strong verbal and written communication skills

    Preferred Qualifications: A+ certification Virtualization experience WordPress experience Microsoft 365 experience

    Physical/Mental Demands: This position can be performed while standing or sitting. Occasional bending, twisting or reaching. The ability to climb stairs is required. Occasional lifting may be necessary up to 40 lbs. Specific vision abilities required by this job include close vision and peripheral vision. The ability to talk, listen, read and write are important functions of this job. Reasonable accommodation may be made to allow individuals with disabilities to perform the essential functions of the job.

    Working Conditions: This position is an office based position with local travel required to offsite company warehouse and customer locations as needed. Occasional out of state travel required to vendor and industry conferences.

    Interested candidates may apply at and go to the Careers tab, or email a resume to

    Equal Opportunity Employer

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