- Analyze end-to-end claims processes and identify opportunities for improvement
- Partner with claims adjusters, operations, and business stakeholders to understand pain points and operational challenges
- Use data to evaluate current-state performance and inform recommendations
- Design and implement process improvements, controls, and risk mitigation strategies
- Develop documentation, SOPs, and process standards to support consistent execution
- Monitor outcomes and drive continuous improvement quarter over quarter
- Collaborate with cross-functional teams including operations, analytics, quality, and vendor partners
- Support optimization initiatives across property and casualty claims workflows
- 6+ years of experience in insurance process improvement
- Strong understanding of property and casualty claims (property/homeowners preferred)
- Proven experience analyzing data and driving process improvements
- Advanced proficiency with Microsoft Excel, PowerPoint, and Word
- Strong communication and stakeholder management skills
- Ability to work independently, take initiative, and solve complex problems
- Comfortable operating in ambiguous environments without prescriptive instructions
- Ability to work onsite in one of the listed locations
- Experience with property (homeowners) claims optimization
- Exposure to catastrophe (CAT) claims processes
- Process improvement background (Lean, Agile, Six Sigm plus)
- Experience owning a process or operational workflow end-to-end
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Senior Insurance Process Improvement Analyst - Plano - Millennium Group
Description
Senior Insurance Process Improvement Analyst
Onsite (San Antonio, TX; Phoenix, AZ; Colorado Springs, CO; Tampa, FL; Chesapeake, VA; Plano, TX)
We are seeking a Senior Insurance Process Improvement Analyst - Claims Optimization to join our Optimization team, focused on improving claims processes for adjusters and members. This role partners closely with claims operations, data, and cross-functional stakeholders to analyze workflows, identify gaps, and implement sustainable improvements that enhance efficiency, accuracy, and member experience.
Key Responsibilities
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Continuous Improvement Analyst
Only for registered members Addison
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Continuous Improvement Analyst
Only for registered members Addison, TX
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Performance Improvement Analyst
Only for registered members Dallas
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Performance Improvement Analyst
Only for registered members Dallas
-
Performance Improvement Analyst
Full time Only for registered members Dallas
-
Performance Improvement Analyst
Only for registered members Dallas, TX, United States
-
Process Improvement Analyst
Only for registered members Grand Prairie
-
Process Improvement Analyst
Only for registered members Grand Prairie
-
Performance Improvement Analyst
Only for registered members Dallas, TX
-
Operations Cost Improvement Analyst
Full time Only for registered members The Colony
-
Process Improvement Analyst Customer Excellence
Only for registered members Addison, TX
-
Process Improvement Analyst Customer Excellence
Only for registered members Hilton Reservations and Customer Care - Dallas, N Dallas Parkway Suite ,
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Process Improvement Analyst Customer Excellence
Only for registered members Addison
-
Quality Improvement Analyst II
Only for registered members Dallas
-
Process Improvement Analyst Customer Excellence
Only for registered members Addison, TX
-
Quality Improvement Analyst III
Only for registered members Dallas
-
Quality Improvement Analyst II
Only for registered members Dallas
-
Quality Improvement Analyst II
Only for registered members Dallas, TX
-
Quality Improvement Analyst III
Only for registered members Dallas, TX
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Sr Continuous Improvement Analyst
Only for registered members Dallas
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Sr Continuous Improvement Analyst
Full time Only for registered members Dallas