Freelance Desktop Support Engineer - Greenwich - Sybex Support Services

    Sybex Support Services
    Sybex Support Services Greenwich

    4 days ago

    Description

    Freelance Desktop Support Engineer


    We are seeking a skilled Desktop Support Technician to join our IT team at Sybex-Support- Services. As a key member of the technical support team, you will be responsible for providing top-notch assistance and troubleshooting expertise to our employees.


    The ideal candidate should have experience with Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager), Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11 and Video Conference room support.


    Main Responsibilities:



    • Provide desktop support to end-users including troubleshooting hardware and software issues

    • Install configure and maintain computer systems and peripherals


    • Manage user accounts permissions in Active Directory assist with software installations upgrades respond help desk tickets provide resolution or escalate collaborate team members document procedures solutions reference

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