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IT Systems Engineer - Berlin, United States - Eversource
Description
IT Systems Engineer (Hybrid) page is loadedIT Systems Engineer (Hybrid)
Apply
locations
Berlin, CT
time type
Full time
posted on
Posted Yesterday
job requisition id
R
IT Systems Engineer (Hybrid)
This is a hybrid role. The first three months are fulltime in the office.
Our Team:
The IT Systems Engineer will be responsible for the administration and support of operating systems, workstations, and
interface/application
servers.
Provides technical support for all requirements in the planning, coordination, programming, and implementation of releases, upgrades or changes to operating system software and hardware, and the range of products and productivity tools that support the testing and production environments relating to the operating system.
Ensures stable performance for the operating systems environment through performance monitoring and tuning and performs capacity planning, and performance prediction.
Ensures system maintenance as well as high level support of the operating system and all its related software and hardware components.
Plans and implements major software upgrades, ensuring change management procedures and methodologies are implemented and followed.Essential Functions:
Designs, develops, tests, coordinates, implements, maintains and administers Windows based IT Infrastructure and applications
Analyzes business/technical and related needs and propose suitable solutions
Creates processes and tools to enhance and streamline support and maintenance process
Creates revisions to existing programs, systems and procedures
Uses appropriate tools to troubleshoot and correct deficiencies
Conducts product research and evaluation
Designs and implements software; handles hardware configuration
Responsible for software installation, configuration, testing, documentation, upgrades and maintenance
Provides technical support including trouble shooting and problem resolution
Technical
Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:
Exceptional analytical skills
Demonstrate strong customer focus, team membership skills and
Good oral/written communications skills.
Proven track record of producing quality products to predetermined standards and specifications plus a desire to learn and apply new skills are required
Understanding and wide application of technical principle, theories, and concepts in the field. General knowledge of other related
disciplines.
Knowledge of operating system(s) and relevant software and hardware products, backup and recovery, disaster recovery, performance tuning and capacity planning
Education:
Bachelor of Science degree from an accredited four-year college or university in Computer Science, Engineering, related discipline, or equivalent work experience and technical
training
Experience
:
Minimum of three (3) to five (5) years of directly related
experience
Licenses & Certifications:
None
Working Conditions:
Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.
Mental Aspects
:
Leadership
Behaviors/Competencies:
Set and Communicate Direction and Priorities
Know the business plan and how your role connects to it
Identify problems, issues; take responsibility for resolution
Set high standards for self; deliver quality performance
Raise ideas for improvement
Communicate, communicate, communicate
Build Trusting Relationships
Follow through on commitments made to manager, colleagues, and customers.
Address difficult or controversial issues and encourage others to do the same.
Have honest dialogue with others
Manage and Develop People
Set performance goals that align with department and company goals
Meet regularly with your supervisor/manager to discuss your performance
Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.
Foster Teamwork and Cross-functional Collaboration
Work collaboratively within and across the organization to achieve "One Company" and other goals
Recognize and address cross functional implications of your work
Create a Diverse, Inclusive Workforce
Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work
Lead Change
Proactively seek out opportunities to improve business performance and customer service.
Respond positively to new demands or circumstances
Exhibit a "can-do" attitude to support changes in priorities and work processes
Focus on the Customer
Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner
Compensation and Benefits
Eversource offers a competitive total rewards program. The annual salary range for this position starts at 91,540.00 to $101,710.00, plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of our benefits.
Worker Type:
Regular
Number of Openings:
1
EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal ContractorEmergency Response:
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment.
This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
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Eversource Energy (
NYSE:
ES), a Fortune 500 and Standard & Poor's 500 energy company based in Connecticut, Massachusetts and New Hampshire, operates New England's largest energy delivery system.
Eversource is committed to safety, reliability, environmental leadership and stewardship, and expanding energy options for its 4.3 million electric and natural gas customers.
We are a company dedicated to our customers, communities and employees.We know that our success depends on the best efforts of our engaged team- diverse, talented and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.
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