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Front Desk Receptionist - Edmond, United States - ClimateMaster

ClimateMaster Edmond, United States

1 month ago

Description

POSITION SUMMARY
This position ensures that front office operations run smoothly and efficiently. Answer all incoming phone
calls, greet & assist all visitors, customers and employees and help coordinate meetings, events or
appointments.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the
essential functions.

Essential Functions Statement(s)

Interact, greet and communicate current status and changes in information with employees,

customers and visitors

Keep a safe and clean reception area
Manage company personal protective equipment (PPE) for employees and visitors
Notify company personnel of visitor arrival
Answer all incoming phone lines and route to appropriate parties
Assist in the coordination of organizations appointments or meetings
Assists with coordination of on-site interviews; greeting interviewee, offering water, & directing where

to go as well as informing interviewers of status

Check in visitors and ensure the first steps of the visitor security process are followed by monitoring

log book and issuing visitor badges

Sort and distribute mail; handle out going mail (USPS), contact employees when packages arrive
Monitor and distribute 'Contact Us' emails
Assist customer and tech support with basic functions; parts and pricing requests, PO status, order

dating, etc.

Aide with customer correspondence
Assist with customer and tech support phone analysis and documentation
Offer admin support across the organization
Order supplies for customer facing departments, as needed
Other project work as assigned

Supervisory Responsibilities:

This job has no supervisory responsibilities.

SKILLS & ABILITIES

Education: High School diploma/GED required. Associate degree in a business related field is preferred.

Experience:
Minimum of 2 years' experience in as a receptionist or front office coordinator, or 3-5 years
working in a clerical environment as and administrative assistant.

Computer Skills: Skilled with MS Office suite and working knowledge of multi-line phone systems.

Certificates & Licenses: N/A

Other Requirements: Experience with multi-line phone system, good organizational skills and multitaksing abilities, with an outgoing personality and a passion for people interaction.

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