Forward Deployed Engineer - Chicago - Coinflow

    Coinflow
    Coinflow Chicago

    1 week ago

    Description

    Join to apply for the Coinflow Forward Deployed Engineer role at Coinflow.

    About Coinflow


    Coinflow is a next-generation payments company headquartered in Chicago, pioneering the way money moves globally. We enable merchants and marketplaces to accept payment methods across 170+ countries with instant settlement, AI-driven fraud prevention, and blockchain-based proof-of-delivery. Backed by leading investors—including Pantera Capital, CMT Digital, Coinbase Ventures, Jump Capital, and Reciprocal Ventures—Coinflow recently raised a $25M Series A to accelerate our mission to modernize cross-border payments. Since our seed round in 2024, we've achieved 23x revenue growth and scaled to a multi-billion-dollar annual transaction volume run rate We're looking for a Forward Deployed Engineer (FDE)—a hybrid between a software engineer and a customer-facing problem solver.

    In this role, you'll take your engineering expertise out of the office and into the field: working directly with customer engineering teams, designing and implementing integrations, troubleshooting in real time, and ensuring smooth go-lives. You won't just be writing code for Coinflow's core product—you'll be applying your coding skills, systems knowledge, and product intuition to help customers be successful with our platform. This role is perfect for engineers who love building but want to broaden their scope: spending more time collaborating with customers, shaping solutions, and solving high-impact technical challenges in production environments.

    Solution Design & Deployment

    • Work directly with customer engineering teams to design, prototype, and implement integrations
    • Build proof-of-concepts and code snippets that accelerate adoption
    • Advise on tradeoffs, system design, and best practices for scaling payments infrastructure

    Customer Onboarding & Go-Live

    • Own technical onboarding from signed contract through production launch
    • Debug live integration issues across APIs, SDKs, and payment flows
    • Ensure every deployment is smooth, stable, and optimized for long‑term growth

    Optimization & Expansion

    • Analyze transaction and integration data to identify bottlenecks and opportunities
    • Guide customers in rolling out new features, payment methods, and advanced workflows
    • Partner with Sales to expand accounts through technical credibility and solution depth

    Internal Impact

    • Translate customer challenges into product insights for Engineering and Product teams
    • Build internal tools, documentation, and reusable integration assets
    • Help shape the playbook for how Coinflow scales technical deployments globally

    What We're Looking For

    • 2–5 years of software engineering experience (or technical background)
    • Coding ability in TypeScript and React, with enough fluency to debug, prototype, and teach others
    • Great grasp of REST APIs, integrations, and distributed system data flows
    • Comfortable writing database queries for debugging, reporting, and analysis
    • Excellent communicator who thrives in customer conversations and technical workshops
    • Curious, entrepreneurial, and comfortable working in fast‑moving, ambiguous environments
    • Bonus: Experience in payments, fintech, or transaction processing

    Why This Role is Different

    • Be embedded with customers as their go‑to technical partner
    • Use your engineering skills to solve real‑world, high‑stakes problems in production
    • Influence Coinflow's roadmap directly with customer‑driven insights

    Play a pivotal role in scaling both customer success and company revenue. Join the team rewriting how money moves worldwide—and become a driving force in the $194 trillion cross‑border payments market.


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