IT Support Specialist - Fargo, United States - Wanzek Construction

    Wanzek Construction
    Wanzek Construction Fargo, United States

    1 week ago

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    ** IT Support Specialist - Fargo, ND**

    **Job Category****:** IT **Requisition Number****:** ITSUP021738 Showing 1 location **Job Details**

    **Description**

    **POSITION SUMMARY:**

    Responsible for assisting with maintaining day-to-day computer operations of Wanzek Construction, in addition to long-term planning and development of computer operations. This position would be an in person position located in our Fargo, ND office.

    **ESSENTIAL JOB FUNCTIONS:**

    Demonstrate respect through considerate and courteous efforts with staff and customers, integrity when approaching all situations with sound moral principle, and the responsibility to distinguish between right and wrong, readily assume obligations and accountability while providing dependable and thorough service

    Regular cleaning and maintenance of computer equipment

    Answer phones and assist users with equipment, network and software questions

    Help maintain phone and voicemail system

    Install hardware and software on desktop systems

    Report and communicate errors to the IT Manager

    Assume on call duties on scheduled rotation

    Manage cell phones and cell phone plan

    Maintain IT asset inventory

    Update work stations

    Move and setup workstations

    First level user support troubleshooting

    Train end user on use of systems and programs

    Assist in office building maintenance and security issues

    CAT5 and low voltage cabling projects

    Assist in managing current and future network infrastructure

    All other duties as assigned by the IT Manager

    **EDUCATION AND WORK EXPERIENCE REQUIREMENTS:**

    Associate's degree (A A.) or equivalent from two-year college or technical school or six months to one year related experience and/or training or equivalent combination of education and experience. Experience with SharePoint desired.

    Six months to one-year experience

    **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**

    Take reasonable care of your own and others health and safety and of those who may be affected by the day-to-day delivery of this role by taking personal responsibility for working toward Wanzeks Zero Injury principles

    Read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations

    Write reports, business correspondence and procedure manuals

    Effectively present information and respond to questions from groups of managers, clients, customers and the general public

    WE ARE AN EQUAL OPPORTUNITY EMPLOYER

    MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, genetic information, military status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

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