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Reston

    Barista - Reston, United States - Sheraton Reston

    Sheraton Reston
    Sheraton Reston Reston, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionCafe BaristaReston, VA

    Job Summary

    A Cafe Barista is in charge of setting and clearing tables at a dining establishment to provide restaurant patrons with a clean and tidy environment. Their duties include removing used dishes, re-setting silverware and filling beverages for diners.

    Benefits

    • Medical benefits after 60 days of employment
    • PTO and Holiday Pay
    • 401K after one year of employment
    • Employee Appreciation Program
    • Employee Lunches

    Responsibilities

    • Greeting customers in a friendly manner and taking food and drink orders
    • Preparing and serving beverages, ranging from simple to elaborate ones
    • Preparing and serving food items such as soups, sandwiches and pastries
    • Answering customers' questions about menu choices
    • Promoting and recommending menu options to customers
    • Taking payment from customers
    • Maintaining inventory and equipment by cleaning, troubleshooting and scheduling repairs
    • Keeping the work environment sanitary and organized
    • Evaluating and modifying processes to improve efficiency and quality of service
    • Working to attract new customers and expanding the menu
    • Removing used plates, glasses, cutlery and napkins from tables after diners are done eating
    • Replacing cutlery and glassware in anticipation of new diners
    • Interact with guests in a friendly/fast manner
    • Clear, clean, and prepare tables
    • Bringing out meal orders if waitstaff are busy
    • Escalate guest service issues to management if you are unable to resolve
    • Ensure guests are satisfied during their meal service
    • Other duties as assigned

    Qualifications

    • Listen well and communicate in a professional and friendly manner
    • Focus on customer satisfaction
    • Practice basic safety procedures with the rep concerning handling hot beverages
    • Be efficient and organized
    • Build good relationships with customers
    • Maintain a clean work environment
    • Keep supplies replenished to minimize downtime
    • High school diploma or GED preferred
    • Minimum of 6 months of server experience
    • Experience in hospitality preferred
    • Possess basic math skills and cash-handling
    • Ability and flexibility to work various shifts including nights, weekends, and holidays
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