Release Manager - New York, United States - Highbrow

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    Description

    Job Title:
    Release Manager


    Job ID:

    Job Location:
    Berkley Heights, NJ and Alpharetta, GA

    Job Travel Location(s):

    # Positions: 1


    Employment Type:
    W2


    Candidate Constraints:

    Duration:
    Long Term

    # of Layers:0


    Work Eligibility:
    All Work Authorizations are Permitted – No Visa Transfers


    Key Technology:
    fintech banking experience, cloud and API based product experience


    Job Responsibilities:


    We are seeking a Release Manager (Delivery) to assist the Delivery Team in coordinating and executing Standard and Emergency Changes into Partner and Client Environments.

    The Release Manager will work with cross-functional teams to prepare for, execute on, and close out Changes. The successful candidate will possess strong organizational, process, leadership, and communication skills.

    Preparing Changes in preparation for CAB Review:

    Review Service Requests for accuracy

    Create Change Tickets based upon Service Requests

    Coordinate resources required to Implement Changes

    Route Change tickets during Pre-Change Evidence collection

    Examine Pre-Change Evidence for completeness and accuracy

    Retain Pre-Change Evidence for Audit purposes

    Coordinating Change discussions during CAB Meetings

    Processing Changes throughout the Deployment process:

    Schedule Change Meetings

    Facilitate Change Executions

    Collect and Analyze Post-Change Evidence

    Retain Post-Change Evidence for Audit Purposes

    Representing the Change Management Team during Internal and External Audits

    Participating in the Process Improvement Process

    Skills and Experience Required:

    4+ years Fintech banking experience (loan servicing, deposit operations, card processing, and/or interface development)

    3+ years Cloud (AWS, Azure, GCP) and API based product experience

    Cloud based DevOps experience


    Required Technical Skills:
    Atlassian Suite (i.e., Jira, Confluence)

    ITSM (i.e., Freshservice)

    MS Office Suite (i.e., Word, Excel, Outlook)

    Smartsheet

    Lucidchart

    Slack

    Zoom

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