Relief Overnight Men's Inn Counselor - Boston - Pine Street Inn

    Pine Street Inn
    Pine Street Inn Boston

    1 day ago

    Description

    SCHEDULE: On Call as Needed, 11PM-715AM. Essential position during weather and other emergencies.

    Pays $ $30.00 per hour DOE - (Salary ranges provided are based on relevant experience and skill set)

    LOCATION: 444 Harrison Avenue, Boston, MA

    The Relief Guest Services Specialist is an essential position and will work 100% site based to maintain guest to staff ratio

    SUMMARY OF THE POSITION:

    The Relief Guest Services Specialist (Relief GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff and follows all the same requirements as regularly scheduled Guest Services Specialists. The Relief Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests' needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The Relief Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guest needs. The Relief GSS is required to stay energized and focused even when demands are ambiguous and strenuous. The Relief GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The Relief GSS is required to make sound decisions and appropriately seeks guidance from a supervisor.

    Requirements

    QUALIFICATIONS:

    EDUCATION/TRAINING:

    REQUIRED:

    * High School diploma or GED

    PREFERRED:

    * ·Valid MA driver's license in good standing* ·Bilingual English/Spanish

    KNOWLEDGE/EXPERIENCE:

    REQUIRED:

    * Minimum of one (1) year of experience in the Human Services field

    PREFERRED:

    • Administering Narcan and CPR in a work setting
    • Knowledge in the areas of addiction, recovery, and mental illness
    • Knowledge of issues pertaining to the homeless
    • Knowledge of area resources

    Requirements

    QUALIFICATIONS:

    EDUCATION/TRAINING:

    REQUIRED:

    * High School diploma or GED

    PREFERRED:

    * ·Valid MA driver's license in good standing* ·Bilingual English/Spanish

    KNOWLEDGE/EXPERIENCE:

    REQUIRED:

    * Minimum of one (1) year of experience in the Human Services field

    PREFERRED:

    • Administering Narcan and CPR in a work setting
    • Knowledge in the areas of addiction, recovery, and mental illness
    • Knowledge of issues pertaining to the homeless
    • Knowledge of area resources
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