GSOC Specialist - Lexington, United States - Control Risks

Description

Control Risks is looking for a Crisis Specialist to support our client's 24/7/365 GSOC.

This role will facilitate the Client's crisis management response, coordinate incident escalations, and emergency communications to site-, regional-, and enterprise-level global security leadership.

This position will help cover one shift of the client's schedule and may require you to work either the client's day shift or swing shift.

Tasks and Responsibilities
Monitor worldwide events; identify events with the potential to impact the Client's personnel, assets, and operations.

Examples of relevant event categories include, but are not limited to:
natural disasters, transportation disruptions, political instability, terrorism, and crime
Draft and review concise notifications for distribution to the Client's decision-makers and global security leaders
Collaborate with a cross-functional team of other global security professionals in support of the GSOC's 24/7/365 operations
Facilitate the Client's crisis management response; coordinate incident escalations and emergency communications to site, regional, and enterprise-level global security leadership
Conduct detailed written and verbal situation briefings to global security executives and higher
Implement and support GSOC operating procedures and best practices to drive business goals and objectives
Participate in training and exercises to ensure GSOC team proficiency and compliance with standard operating procedures
Conduct after-action reviews (AARs) to identify lessons learned and best practices
Manage the implementation of new services, tools and applications support the GSOC operations
Develop effective relationships with internal dependency partners; primarily IT and HR
Work with the Client's Global Security team and vendors
Ability to collaborate with Global Security's Protective Services and Systems & Technology team
Ability to exhibit diplomacy, professionalism, and calm under pressure during critical incidents
Bachelor's degree in Emergency Management, Homeland Security, Security Studies, International Affairs, Intelligence Studies, Criminal Justice, Journalism or related field
1+ years' experience in government, corporate security or a similar role
Experience working with global risk intelligence and incident response software.
Experience with emergency mass notification systems
Experience with travel risk management software platforms
Experience working in a collaborative environment such as government or corporate global security operations center, emergency operations center, or a major urban area fusion center
Experience working with geographic information systems such as ArcGIS and Google Earth
Experience evaluating open-source information (media, social media, and unclassified government websites) to conduct incident analysis
Experience using business intelligence and visualization software such as Tableau and Microsoft PowerBI

Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.

We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.

Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.

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