Customer Success Manager - Denver
Only for registered members Denver, United States
1 month ago
* This salary range is an estimation made by beBee
Job summary
ServiceCore is a rapidly-growing field-service Software as a Service platform for the portable sanitation and dumpster industries. Our software helps our incredibly hard-working business owners get more done and stress less. We are seeking an experienced Customer Success Manager to help deliver an out of this world customer experience to our top Enterprise customers.
Responsibilities
- Work closely with our strategic customers to assess their goals and existing business practices to ensure they are getting the most out of our products to find the greatest success
- Use data to drive customer engagement: leverage ChurnZero dashboards and usage patterns to engage customers and drive product adoption
- Be a voice for the customer internally: partner with Implementation, Support, Product, Sales and Marketing internally to share the customer experience and facilitate the right connections
- Anticipate customer needs and challenges, providing proactive solutions and recommendations
Job description
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