Senior Salesforce Sales Cloud Administrator - Port Washington, United States - Global Industrial

Description

Global Industrial

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

Key Responsibilities

• Design and implement successful solutions that consistently delivers business value
• Set up change management practices to ensure long-term solution success
• Document project milestones for knowledge transfer
• Manage the development and delivery process
• Define and interpret sales Key Performance Indicators (KPIs)
• Troubleshoot unexpected system behavior and resolve technical issues.
• Collaborate with business stakeholders, product owners, and other teams to understand requirements and align technical solutions with business goals.
• Anticipate and mitigate risks, prioritize and escalate issues.
• Identify viable use cases to determine how to configure the system.
• Build solutions that are scalable and maintainable.
• Project management principles and methodologies
• Create Statements of Work (SOWs) and scope projects accurately
• Translate business requirements into effective solutions considering productivity, efficiency, and helping sales teams work from anywhere

Qualifications

• Bachelor's Degree in a Computer Related field
• Minimum 7+ years of experience working with SFDC and involved with creating strategies within SFDC to drive contact engagement, category growth
• Salesforce CRM or any CRM System Experience a must
• Strong proficiency in Apex, Lightning Web Components, Visualforce, and Salesforce APIs
• Sales Cloud features and functions, such as Opportunities, Leads, Activities, Campaigns, Forecasting, Territory Management, Reports & Dashboards, Email Integration, Telephony, Sales Engagement, Einstein Activity Capture, Sales Console, Salesforce Meetings, Quip, and Experience Cloud sites

Technical Skills:

• Change management, end user training, and rollout strategies
• Proficiency with core Salesforce functions, such as AppBuilder and Flow
• Implementing and managing adoption of various sales engagement tools including salesloft, LinkedIn Sales, Navigator, D &B RevUp, and

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employee and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation and training.