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    Manager - Analytics and Risk - Fraud - Sacramento, United States - Golden 1 Talent Acquisition Team

    Golden 1 Talent Acquisition Team
    Golden 1 Talent Acquisition Team Sacramento, United States

    4 weeks ago

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    Description

    TITLE:
    MANAGER -
    ANALYTICS AND RISK-FRAUD


    STATUS:

    EXEMPT

    REPORTS TO:
    DIRECTOR -
    ANALYTICS AND RISK-FRAUD


    DEPARTMENT:

    ANALYTICS AND RISK

    JOB CODE:
    11611


    PAY RANGE:
    $119, $134,000.00


    ANNUALLYGENERAL DESCRIPTION:
    The Manager, Analytics/Risk – Fraud is responsible for development of reporting and analytics supporting fraud prevention and ongoing risk management of Golden 1's Lending and Deposit programs to enable sustainable growth and improve member experience

    TASKS, DUTIES, FUNCTIONS:


    Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union's risk appetite, and ensure operational integrity and compliance with applicable regulations.

    Identify fraud risks to the organization via deep dive into date and cross functional collaboration.
    Develop and implement key fraud prevention and risk strategies for lending and/or deposit products. Coordinate with Product Management, Operations and Finance teams to find balance between fraud prevention measures and member experience.
    Leverage diverse sources of data to develop insights into customer behavior, preferences, and needs. Develop customer segmentation models and lifetime value analysis to enhance customer acquisition, usage, retention, and satisfaction.

    Develop and present risk/return related data, insights and recommendations to senior management, providing valuable inputs for decision-making and strategic planning.

    Design and deliver accurate and timely reporting, dashboards, and visualizations to key stakeholders, enabling them to monitor performance, identify trends, and make informed decisions.

    Identify opportunities to streamline risk management and implement relevant changes to enhance risk monitoring and reporting.

    Stay updated on industry trends, regulatory changes, and best practices in retail risk management, and implement relevant changes to enhance risk monitoring and reporting.

    Stay abreast of relevant industry regulations and compliance requirements related to retail financial services products. Ensure that product risk is managed in accordance with applicable laws and regulations.

    If candidate will be managing a team, provide guidance, mentorship, and leadership, fostering a collaborative, engaging, and innovative work environment.

    Promote continual learning, professional growth, and development within the team.

    Develop action plans for discussing and voting in CRMC related to market conditions and associated impacts on credit and fraud risk.

    Collaborate with cross-functional teams, such as marketing, finance, operations, and IT, to align around business outcomes and foster effective partnerships to deliver defined outcomes.

    Represent credit union in contacts with business and trade associations, members, and regulatory agencies. Attend civil functions and otherwise promote the credit union's image.

    PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:
    Effective oral and written communication skills.

    Must posses sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.


    ORGANIZATIONAL CONTACTS & RELATIONSHIPS:

    INTERNAL:
    Board of Directors, Management Group, and Staff


    EXTERNAL:
    C.C.U.L., community organizations, vendors, suppliers, and peers in financial institutions.


    QUALIFICATIONS:

    EXPERIENCE:


    Five years or more of analytics and risk management experience with an emphasis on fraud prevention and retail lending – origination and portfolio management.

    2 years' experience or more supervising a teamKNOWLEDGE / SKILLS:

    Demonstrated excellence at putting plans into action to achieve mutually agreed upon goals in a fast-paced professional environment.
    Proven track record of successfully developing and managing fraud/risk strategies for retail products within financial services.
    Understanding of the various fraud scenarios within retail financial products and digital/analog operations.
    Excellent analytical skills and ability to leverage data and customer insights to inform product, risk, pricing, and marketing strategies.
    Excellent communication, collaboration, and leadership skills.
    Ability to effectively synthesize analytic results into concise and impactful business cases with clear recommendations.
    Strong project management skills, including the ability to prioritize tasks, manage timelines, and deliver results in a fast-paced environment.
    Fluency with statistical and data manipulation tools such as SQL, SAS, R and/or Python.
    Experience with predictive models, e.g. regression models, decision trees, time series analysis.
    Experience with managing/mentoring analytics professionals.


    PHYSICAL REQUIREMENTS:
    Prolonged sitting throughout the workday with occasional mobility required.
    Corrected vision within the normal range.
    Hearing within normal range. A device to enhance hearing will be provided if needed.
    Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
    Extensive travel by car or public conveyance for out-of-area locations or across the United States.


    LICENSES / CERTIFICATIONS:
    Professional of a valid California driver's license desirable but not essential.

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