Part Time - Orlando - Ryman Hospitality Properties

    Ryman Hospitality Properties
    Ryman Hospitality Properties Orlando

    20 hours ago

    Default job background
    Part time
    Description

    Host Description

    The Host plays a pivotal role in providing exceptional guest experiences, embodying a positive and friendly attitude towards all patrons entering the venue.

    Responsibilities:

    • Greet guests promptly and professionally, setting the tone for an enjoyable dining experience.
    • Efficiently manage guest flow into the restaurant and maintain a smooth waiting process.
    • Direct guests to designated waiting areas when necessary.
    • Accurately estimate and communicate wait times to guests.
    • Escort guests to their tables, present menus, and ensure a seamless seating experience.
    • Express gratitude to departing guests, inviting them to return in the future.
    • Communicate essential information, including wait times, large parties, and special events, to relevant staff members.
    • Maintain a clean and organized host area throughout the shift.
    • Adhere to standard operating procedures and protocols.
    • Attend pre-shift meetings to ensure alignment with management and team objectives.

    Requirements:

    • High School Diploma or equivalent preferred.

    Key Qualities:

    • Working knowledge of restaurant operations, seating procedures, and guest relations.
    • Excellent diplomacy, multitasking, verbal, organizational, and interpersonal skills.
    • Ability to diffuse tense situations with tact and diplomacy.
    • Capacity to efficiently seat guests in high-volume environments while maximizing service performance.

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