- Clear and consistent communication with clients re: their needs and status inquiries
- Be the secondary point of contact between client communication and internal operations for quick and prompt processing
- Assist the Document Recording Specialist(s)
- Researching online County indexes
- Tracking communication with client regarding issues that need resolution
- Skilled abilities with accounting and reconciliation of fees paid for daily work
- Regular consistent attendance is required
- Ability to work a specified schedule anytime from 7:00 a.m. to 8:00 p.m. Monday through Friday - THIS IS A PART-TIME POSITION
- Must be personable, positive and a professional representative of the Company
- Ability to accept supervision
- Must have and maintain reliable transportation
- Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors
- Be the point of contact for client inquires and questions that may arise
- Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person
- Ability to work overtimes as requested and approved by supervisor
- Perform other duties as assigned by supervisor
- Strong attention to detail and organizational skills
- Knowledge of real estate documents, title insurance, or escrow functions is preferred
- Proficient computer skills including knowledge of Microsoft Office Suite and Outlook
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Ability to prioritize and handle large volumes of work with tight deadlines
- Ability to perform under pressure and be flexible with disruptions throughout the workday
- Must be able to work approved and requested overtime, by supervisor
- Repetitive and continual typing motion is required
- Weight lifted on average - lifting batches of documents lbs
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Recording Document Assistant - Akron, United States - Old Republic
Description
Job Description:THIS IS A PART-TIME, IN-OFFICE POSITION
(WORK HOURS 10:00AM - 2:00PM)
A Recording Document Assistant (RDA) is responsible for coordinating the general operations, this includes logging in all incoming documents and initial file set-up. RDA's will be responsible for processing document mail-backs and will assist in the posting of recording invoices and other post-close documentation. A RDA is also responsible for all ePN day to day functions including but not limited to:
#LI-Part-time
We offer a competitive salary, and an excellent benefit package including health, life, and disability insurance; paid time off; and retirement plans
Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.
For California applicants, please click the following link to view our CCPA Applicant Notice
Old Republic Title is an Equal Opportunity Employer