- Develop and document processes to maximize department efficiencies while maintaining work quality.
- Manage department KPIs and efficiencies including reviewing/approving timecards, Performance Improvement Plans (PIP) and Disciplinary action plans.
- Routinely calibrate QA scoring methods with sales scripts and processes to ensure consistency.
- Develop job descriptions, incentive programs, and staffing recommendations.
- Provide oversite and direction to team leads/direct reports.
- Create and present department results to managers, directors, and senior level company executives.
- Bachelor's Degree required.
- 2+ Years experience in managing telephonic sales - Quality Assurance Teams/Business preferred.
- Previous management experience working Quality Assurance, Sales, Customer Service or similar experience is highly recommended.
- 2 + Year's insurance industry experience - background in health insurance, preferably Medicare Advantage preferred.
- Solid computer skills with competencies using: MS Word, Power Point and Excel.
- Strong Analytical and problem-solving abilities.
- Proven excellence in both written and communication skills.
- Ability to work in a fast paced environment
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The Curare Group Canton, United StatesSeeking an Orthopedic Sports Surgeon comfortable with some general. This is a hospital employed position in a facility affiliated with Cleveland Clinic that serves a large geographic region. Location is nestled in the rolling foothills of the Appalachians. Centrally located withi ...
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Joulé Summit, United StatesJob Title: Validation Engineer · Location: Summit, NJ · Type: Contract · ResponsibilitiesMaintains qualified equipment systems in compliance with policies, guidelines and procedures: · Develops qualification pro · ...
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The Curare Group Canton, United StatesSeeking an Orthopedic Shoulder and Elbow Surgeon comfortable with some general. This is already setup to be a majority Shoulder and Elbow practice. This is a hospital employed position in a facility affiliated with Cleveland Clinic that serves a large geographic region. Location ...
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Associate Buyer. Job in Wadsworth Allied-IT Jobs
1 month ago
Uline Wadsworth, United StatesAssociate Buyer · Corporate Headquarters · 12575 Uline Drive, Pleasant Prairie, WI 53158 · At Uline, our products are always in stock and ready to ship in all locations. This is how we fulfill our service promise to our customers. In the Purchasing department, you'll make sure we ...
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NES Fircroft Akron, United States FreelanceGood Day · The NES Chicago office currently has a great job opportunity with one of our giant power engineering companies located in Columbus, OH for a Staff Project Engineer. This individual would be employed on a yearlong contract with potential to extend and responsible for co ...
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Travel - Radiology Tech (Rad Tech) Allied
3 weeks ago
Northside Hospital Cherokee Canton, United States TravelWe are looking for a Travel Radiology Tech Allied for a great Travel allied job in Canton, GA. · This Radiology Tech Travel allied job pays for 40 hours a week for 13 weeks. · Below are the details of this Travel Allied Job including the Travel assignment salary: · Specialty: Ra ...
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Medical Social Worker
5 days ago
Northside Hospital Cherokee Canton, United States TravelWe are looking for a Travel Medical Social Worker Allied for a great Travel allied job in Canton, GA. · This Medical Social Worker Travel allied job pays for 40 hours a week for 8 weeks. · Below are the details of this Travel Allied Job including the Travel assignment salary: · ...
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Computed Tomography
19 hours ago
Northside Hospital Cherokee Canton, United States TravelWe are looking for a Travel CT Tech Allied for a great Travel allied job in Canton, GA. · This CT Tech Travel allied job pays for 36 hours a week for 13 weeks. · Below are the details of this Travel Allied Job including the Travel assignment salary: · Specialty: CT Tech Allied · ...
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Travel Echo Tech
1 week ago
Bluepipes Canton, United States FreelanceNationWide Therapy Group is seeking an experienced Echo Tech for an exciting Travel Allied job in Canton, GA. Shift: 5x8 hr days Start Date: 06/17/2024 Duration: 13 weeks Pay: $2162.4 / Week About NationWide Therapy Group: · Nationwide Therapy Group is a leading provider of heal ...
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Travel Respiratory Therapist
2 weeks ago
TotalMed Staffing Canton, United StatesTotalMed Staffing is seeking an experienced Respiratory Therapist for an exciting Travel Allied job in Canton, OH. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $ / Week Respiratory Therapy - Respiratory Therapist | RT - RT | Canton, Ohio | $ Weekly · Job Descript ...
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Travel Speech Language Pathologist
2 weeks ago
TotalMed Staffing North Canton, United StatesTotalMed Staffing is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in North Canton, OH. Shift: 5x8 hr days Start Date: ASAP Duration: 13 weeks Pay: $ / Week Speech Language Pathologist | SLP - SLP | North Canton, Ohio | $ Weekly · Job Descr ...
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Travel Telemetry RN
1 week ago
Medical Solutions Canton, United States$ $ wk (includes wage of ~$21.27-$27.26/hr and per diems if eligible) · click for benefits and other job details · ~$765.77-$981.46 weekly taxable income · ~$1197 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · A traveler facility in Canton, ...
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Travel Nurse
3 weeks ago
Ventura MedStaff Canton, United StatesVentura MedStaff is seeking an experienced Long Term Care Registered Nurse for an exciting Travel Nursing job in Canton, NY. Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $1287 / Week About Ventura MedStaff: · Founded in 2018 and located in Omaha, Nebraska, Ventur ...
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Travel OR
6 days ago
Medical Solutions Canton, United States$ $ wk (includes wage of ~$28.24-$34.63/hr and per diems if eligible) · click for benefits and other job details · ~$ $ weekly taxable income · ~$1197 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · Are you ready to choose your next adventur ...
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Travel Telemetry RN
1 week ago
Medical Solutions Canton, United States$ $ wk (includes wage of ~$21.27-$27.26/hr and per diems if eligible) · click for benefits and other job details · ~$765.77-$981.46 weekly taxable income · ~$1197 in non-taxable per diem (amount subject to eligibility & seasonal/annual adjustment) · Are you ready to choose your n ...
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Travel Nurse
1 week ago
Medical Solutions Canton, United StatesMedical Solutions is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Canton, OH. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $ / Week $ $ wk (includes wage of ~$21.27-$27.26/hr and per diems if eligible) · click for bene ...
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Travel Nurse
2 weeks ago
TotalMed Staffing Canton, United StatesTotalMed Staffing is seeking an experienced Oncology Registered Nurse for an exciting Travel Nursing job in Canton, GA. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $ / Week Registered Nurse - Oncology | RN - O | Canton, Georgia | $ Weekly · Job Description · T ...
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Travel Nurse
6 days ago
Medical Solutions Canton, United StatesMedical Solutions is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Canton, OH. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $ / Week $ $ wk (includes wage of ~$21.27-$27.26/hr and per diems if eligible) · click for bene ...
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Travel Nurse
9 hours ago
Bluepipes Canton, United States FreelanceCoast Medical Service is seeking an experienced Home Health Registered Nurse for an exciting Travel Nursing job in Canton, GA. Shift: 5x8 hr days Start Date: 07/15/2024 Duration: 13 weeks Pay: $2082 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare ...
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Travel Nurse
2 weeks ago
TotalMed Staffing Canton, United StatesTotalMed Staffing is seeking an experienced Cath Lab Registered Nurse for an exciting Travel Nursing job in Canton, GA. Shift: 4x10 hr days Start Date: ASAP Duration: 13 weeks Pay: $2632.4 / Week Registered Nurse - Catheterization Laboratory | RN - CL | Canton, Georgia | $ Weekl ...
QUALITY ASSURANCE DIRECTOR. Job in North Canton Allied-IT Jobs - Willis Towers Watson
Description
TRANZACT is a Leader in the direct to consumer over 65 Health Insurance Industry and partners with the leading Insurance providers in this space. TRANZACT acquires customers through telephonic based marketing and sales. TRANZACT is seeking a qualified Quality Assurance Director, this is a Full time salaried position responsible for managing Quality Assurance production, sales call quality, implementing Quality of Business team strategy, managing outsourced vendor/partners, and developing and managing the Quality Assurance Team. An effective leader in this position will collaborate with internal departments; Sales Leadership, Business Leaders, Quality of Business Team, etc., to ensure the Quality Assurance team is aligned with the business goals, managing key strategic initiatives, complying with federal and state laws and effectively communicating the performance of our sales agents, into actionable items that drive improvement. Hybrid work schedule - in office Tuesdays and Thursdays.
Essential Duties and ResponsibilitiesTRANZACT, a WTW Company, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity Employer/Disability/Vet
Qualifications
