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    Incline Railway First Impressions Partner - Chattanooga, TN, United States - See Rock City Inc

    See Rock City Inc
    See Rock City Inc Chattanooga, TN, United States

    3 days ago

    Default job background
    Full time
    Description
    :

    Summary

    Responsible for the smooth and efficient handling of sales at the Ticket Desk and creating a positive experience for guests, providing excellent guest service in line with our mission and values. Helps maintain a clean and orderly environment in the Ticket Desk. Under the direction of the Incline Admissions Team Leader the Incline First Impressions Partner is responsible for performing the following duties:

    Responsibilities

    · Delivers excellent guest service to internal and external customers in line with the organization's mission, culture, and values.

    · Models appropriate guest and partner interaction at all times.

    · Performs the opening and closing procedures, as well as, all other normal cashier duties for ticket desk.

    · Answers guest questions, processes ticket sales in an efficient, accurate and timely manner.

    · Adheres to company policy.

    · Processes group transactions accurately.

    · Maintains a clean and orderly work area.

    · Helps restock as needed.

    · Answers phone in professional manner and take messages and/or orders as needed.

    Performs other duties as assigned by management.

    Requirements:

    Qualifications

    · Ability to convey a conservative and professional image to guests

    · Ability to read and interpret documents; to write reports and correspondence.

    · Must possess good computer skills.

    · Possess an outgoing, friendly personality and the desire to provide quality service.

    · Ability to communicate and interact effectively in one-on-one and small group situations.

    · Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money.

    · Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed.

    · Required to regularly use hands and fingers. Ability to lift/move up to pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly.

    Compensation details: Hourly Wage

    PI5a

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