Guest Experience Lead - Worcester - McDonald's

    McDonald's
    McDonald's Worcester

    1 day ago

    Description
    We are hiring motivated part-time Guest Experience Leaders Start moving forward safely today
    • McDonald's corporate owned and franchise restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.
    Start building your future today
    • Build your skills through world class training and pursue your education.
    We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals. Start a flexible schedule today
    • Get a job that fits your life and encourages you to balance what's important to you.
    Start a feel-good moment and start your application today Responsibilities: The Guest Experience Leader interacts with the guest at every stage of the Customer Journey by: + Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need + Expertly handle guest concerns and know when it is appropriate to bring an issue to management + Assisting guests with the self-order kiosks and troubleshooting common issues + Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests' needs at all times + Paying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating) + Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app + Identifying potential areas of improvement and sharing these opportunities with managementBenefits & PerksEnhanced Safety MeasuresFlexible SchedulingHealth Insurance 401KSick PayFree Meals during work30% off family meals every dayFree UniformsWorld Class TrainingEmployee RewardsArchways to OpportunityTuition Reimbursement - up to $3,000 per yearFinish you High School diplomaMaster English language skillsEarn your college degreeFree career advisingRequsition ID: PDX_MC_55E40088-8C BF37-CE683621EC53_7327McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

    Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

    A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

    Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

    McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities.

    Our values of quality, service, and cleanliness continue to guide us.

    We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day.

    We also fully support employees who stay home from work if they are feeling sick.

    Read more about the ways we are prioritizing health at 's and its franchisees are always looking for top candidates and encourage you to apply online.

    If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations.

    For corporate roles, please proceed to the online application, or if you already applied, contact There may be a short delay in response time while we continue to monitor the impacts of COVID-19.

    We sincerely thank you for your continued trust in the Golden Arches.

  • Customer Experience Lead-Auburn

    2 weeks ago

    Only for registered members Auburn, MA

    A values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales based in Auburn MA. · ...

  • Lead, Customer Experience

    1 month ago

    Only for registered members Wrentham

    The Customer Experience Lead will support execution of front of house priorities within store walls. Ensure cashiering team operates with urgency managing customer line ensures line leader greets customers directing them to appropriate register calling additional associate/manage ...

  • Guest Experience Lead

    1 day ago

    McDonald's Hudson

    You're what others would describe as a "people person". You love interacting with others and doing whatever it takes to make them smile. You like to make sure that others feel welcomed, cared for and valued. · ...

  • Customer Experience Lead

    1 month ago

    Only for registered members Framingham $87,400 - $120,100 (USD)

    The Customer Experience Team is responsible for delivering best-in-class engagement strategies that strengthen customer relationships, drive retention, and create seamless experiences across every touchpoint.We tap into the magic of what makes Bose BOSE and through our marketing ...

  • Customer Experience Program Lead

    4 weeks ago

    Only for registered members Boulder Full time

    Our mission is to digitalize the people photography industry. · We provide an end-to-end workflow and e-commerce solution enabling photographers to digitalize key parts of their workflow - from photo management to payment, combined with a user-friendly platform. ...

  • Need Java Lead with strong Azure experience at Natick, MA

    3 weeks ago

    Only for registered members Natick

    ICS Global Soft is seeking a Java Lead with strong Azure experience. · 10-12 years of experience in enterprise application developmentStrong working knowledge of Azure API Management (API Gateway) including policy design and security configurationFamiliarity with data pipelines a ...

  • Guidewire PolicyCenter Developer Lead

    3 hours ago

    Only for registered members Worcester

    We are seeking a Senior / Lead Guidewire PolicyCenter Developer to support and lead development efforts in a hybrid environment based in Worcester. ...

  • Clinical Data Manager

    1 month ago

    Only for registered members Worcester

    The Clinical Data Manager will lead the creation of the Data Review and Cleaning Plan and development of the data cleaning strategy. · Provide oversight of key DM documentation and ensure inspection readiness; · ...

  • Head of Clinical Operations

    2 weeks ago

    Only for registered members Worcester

    This is a full-time on-site role for a Head of Clinical Operations based in Worcester MA. · ...

  • CNC Programmer

    3 weeks ago

    Only for registered members Worcester

    The Lead CNC Programmer develops and optimizes CNC programs while providing technical leadership to programmers and machinists at a new manufacturing facility. · ...

  • Fire Compliance Manager, hireful

    3 weeks ago

    Only for registered members Worcester

    We require an experienced Fire Compliance Manager to oversee fire safety across a varied multi-site estate. · Lead all fire compliance and fire safety management activities. · Manage Fire Risk Assessments (FRAs) and ensure prioritised completion of remedial actions. · ...

  • Travel Physical Therapist - 1,969 per week

    2 days ago

    AHS Staffing Worcester Freelance

    AHS Staffing offers a personalized experience for healthcare professionals. · Job Details · Specialty: Physical Therapist · Duration: 13 weeks, 8 hour shifts, days · The position includes access to industry-leading benefits such as medical coverage, pay packages and more. · ...

  • Program Lead, Experiential Events

    4 weeks ago

    Only for registered members Worcester $75,000 - $90,000 (USD)

    This role requires a passionate leader who thrives at the intersection of experiential marketing and clean energy education. The ideal candidate will oversee mobile exhibit programs focused on energy efficiency and beneficial electrification. · ...

  • Senior Director of Marketing

    3 weeks ago

    Only for registered members Worcester $55,000 - $80,000 (USD)

    The Senior Director of Marketing & Game Day Experience is responsible for overseeing the Worcester Railers Hockey Club Marketing department, driving fan engagement, leading community programming, and delivering a first-class in-arena experience. · This role blends strategic marke ...

  • Medical Assistant

    1 week ago

    Only for registered members Worcester

    The Medical Assistant provides direct clinical services to patients by performing basic patient care tasks. They will support patient centered medical home model of care (PCMH). · ...

  • Concessions Stand Lead

    4 weeks ago

    Only for registered members Worcester Part time $18 - $20 (USD)

    The Concessions Stand Lead is responsible for overseeing day-to-day operations of an assigned concession stand at Polar Park during games and events. · ...

  • CNC Programmer

    2 weeks ago

    Only for registered members Worcester

    This role is responsible for developing, · optimizing, and maintaining CNC programs while providing technical leadership · and mentorship to CNC programmers and machine operators.Mentor · and train CNC programmers on programming standards. · Serve as · a technical lead subject ma ...

  • Guidewire Developer

    1 month ago

    Only for registered members Worcester Full time

    Analyze business processes to identify improvement opportunities. · Design functional solutions aligned with client objectives. · Collaborate with technical teams to integrate solutions. ...

  • Manufacturing Program Manager

    4 weeks ago

    Only for registered members Worcester

    Lead global manufacturing programs covering assembly labeling packaging testing storage and release create and manage program plans timelines milestones and budgets support product and design transfer from development to manufacturing coordinate cross-functional teams and ensure ...

  • Project Program Associate

    1 month ago

    Only for registered members Worcester

    This role involves overseeing cross-functional teams to ensure successful implementation of modern data platforms. · ...

Jobs
>
Guest experience lead
>
Jobs for Guest experience lead in Worcester