Customer Service Rep - Atlanta, GA
1 day ago

Job summary
This dual-role position supports both staff training and frontline customer service operations. The Trainer/Floater is responsible for onboarding and developing Customer Service Representatives (CSRs), monitoring work quality for retraining needs,Responsibilities
- Open and close assigned Service Centers in accordance with operating procedures
- Assist motorists face-to-face with applications for exemptions, extensions, waivers, and emissions reprints
- Determine eligibility for program benefits and ensure compliance with established rules and regulations/li>Maintain a clean, professional Service Center environment/li>
Job description
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