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    district manager - Boston, United States - CROSSMARK

    CROSSMARK
    CROSSMARK Boston, United States

    2 weeks ago

    CROSSMARK background
    Description
    Job Posting:

    Overview

    The District Manager position coordinates, via phone and email, a regional territory of retail service merchandisers to ensure projects are completed as scheduled.

    Responsibilities

    • Providing guidance to retail merchandisers as first company contact.
    • Tracking completions in assigned region, providing timely proactive and reactive coverage of all account calls, meeting company set completion goal monthly.
    • Communicating work assignments and project expectations to retail merchandisers.
    • Responding to inquiries from the Account Management team.
    • Consult with Operations Director regarding issues with Service Representatives such as: performance, policy adherence, etc. and address accordingly.
    • Observing and implementing established policies and procedures.
    • Documenting communication with retail merchandisers.

    Qualifications

    • A Bachelors degree and 1-2 years related experience and/or training; or equivalent combination of education and experience.
    • Experience with Microsoft Office programs, such as Word, Excel, and Internet related programs.
    • Effectively communicate, both verbally and in writing.
    • Prioritize and multi-task multiple projects successfully to completion.
    • Resolve problems, handle conflict, and make effective decisions under pressure.
    • Work independently and within a team environment.
    • Organize, schedule, and follow instructions.
    • Be flexible to accommodate schedules, deadlines, etc.
    • Be resourceful, assertive, detail oriented, energetic, and highly self-motivated.
    • Demonstrate initiative and creativity.
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