Phlebotomist / Driver Mobile Blood Drives (Paid Training) - Marshfield - Versiti Inc.

Description

Overview
Join Us as a Phlebotomist - Where Every Drop Counts
At Versiti, we're more than just a workplace-we're a community driven by purpose. We're a unique fusion of generous donors, scientific innovation, and precision medicine, all working together to recognize that the gift of blood and life is truly priceless.
Home to the world-renowned Blood Research Institute, Versiti is at the forefront of life-saving medical breakthroughs. Our team supports patients and healthcare providers across a wide spectrum-from transfusion medicine and stem cell therapies to oncology, genomics, and diagnostic lab services. Every role here, including our Phlebotomists, plays a critical part in improving lives.
What You'll Do:
As a Phlebotomist with Versiti, you'll be the friendly face and skilled professional donors count on. You'll:

• Register donors and walk them through the donation process
• Conduct medical interviews to ensure donor eligibility
• Perform venipunctures and collect blood with care and precision
• Prioritize safety-for both donors and recipients
• Deliver exceptional customer service in every interaction

This is more than just drawing blood-it's about building trust, offering comfort, and making a direct impact on someone's health journey.
What You Can Expect:

• Open availability is required between 4:00 AM and 10:00 PM, including weekends
• You'll be scheduled for 8 to 10-hour shifts, and schedules are provided 2-3 weeks in advance
• Please note that schedules may change depending on operational needs
• Paid training is included: 4 weeks in a classroom setting followed by 4 weeks of hands-on, alternating field training
• Attendance during the full 8-week training period is required

At Versiti, you'll find purpose, connection, and a chance to grow within a mission-driven organization. If you're passionate about making a difference and thrive in a fast-paced, people-focused role-we'd love to hear from you.
Position Summary
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities

• Follows all DOT guidelines when operating full-size commercial van/Promaster, and safely transports staff, supplies, and equipment.
• Travels to other local collection sites, as determined by business need.
• Prepares collection site and performs set up, including technology systems (may include quality control).
• Performs donor screening (collects donor histories), mini-physical, and phlebotomy.
• Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors, and serving as liaison to coordinate care with host organizations (e.g. high school nurse, drive coordinator).
• Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation.
• Rebooks donors for future donation appointments.
• Understands and performs to all applicable regulatory and compliance requirements.
• Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members.
• Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate.
• May prepare and pack units for transport.
• Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.
• Requires evening, weekend, and holiday hours.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Qualifications
Education

• High School Diploma required
• GED required

Experience

• 1-3 years relevant people facing experience preferred
• Less than 1 year Typically requires less than 1 year of job-related experience. required

Knowledge, Skills and Abilities

• Valid drivers' license with prior driving experience. required
• Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
• Must have basic mathematical aptitude and strong attention to detail. required
• Ability to apply judgment to written or oral instructions. required
• Ability to organize work to provide productive work flow. required
• Flexibility to work independently and with a team. Must have good communication skills, including the ability to provide feedback to peers. required
• Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. required

Licenses and Certifications

• DL NUMBER - Driver License, Valid and in State Valid drivers' license with prior driving experience required

Tools and Technology

• Vehicle navigation system. required
• Personal Computer (desktop, laptop, tablet). required
• General office equipment (computer, printer, fax, copy machine). required
• Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
• Screening equipment including:
  • Lancet
  • Sphygmomanometer (BP cuff)
  • Temperature probe
  • Hemoglobin analyzer required
• Phlebotomy collection equipment including:
  • Blood mixer
  • Trima required