ITIL Change Manager - Newark, United States - SpikeIT Global Solutions Inc

Description

Company Description

Job Description


Title:
ITIL Change Manager Consultant


Location:
Newark, NJ (Hybrid)


Duration:
Long term contract


MAIN FUNCTIONS:
Infrastructure and Application Change management experience.
ITIL Certification Configuration and Release management Tasks, Duties, and Responsibilities
Change Management Tools - Footprint and/or Servicenow. Initial configuration and management.
Overall Change Management accountability. Take ownership of Change Request (CR) throughout the cycle.
Applying a well-structured change management plan, methodology for any changes on employees or processes caused by projects.
Developing a change management plan considering the change details and affected groups.
Conducting readiness assessments, evaluating results and presenting findings in an easy-to-understand and logical manner.
Identifying potential risks and anticipating the resistance and developing specific plans to address or mitigate the concerns.

Developing a set of targeted and actionable change management plans, which includes communication plan, coaching plan, sponsor roadmap, resistance management plan and training plan.

Creating and managing measurement systems in order to track utilization, adoption, and proficiency of employee changes.
Supporting the implementation of plans by business leaders and employee-facing managers.
Working with project teams in integrating change actions into the actual overall project plan.
Identifying performance and resistance gaps and working to develop and execute corrective actions.
Conducting and facilitating Change Management meeting.
Complete other duties as assigned

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr