Application Analyst, Equipment Technology - Tampa, FL, USA
1 day ago
Job description
Coke Florida is looking for a Application Analyst, Equipment Technology based out of our Tampa HQ location. We're currently looking for 8:30am- 5:00pm, Monday- Friday.The Application Analyst – Equipment Technology reports to the Director, Service Delivery of Customer and Commercial Technology and will be responsible for assisting in identifying and solving critical business problems that lie within a specific Commercial and Equipment technology space.
This includes, but is not limited to:
Fostering relationships between the Coke Florida IT Team, CONA, 3rd party service providers and various business partners across one or more of the following Customer and Commercial areas: Commercialization, Equipment Service and Management.
Supporting key stakeholders to test and train users on updates within various Commercial and Equipment systems
Collaborating with key business stakeholders to help deliver desired business outcomes
Responsibilities:
Implement system technology enhancements, change requests and process improvements for the Management and Service of Equipment.
Assist with identifying technologies that will improve and enhance the business goals that are aligned with the architecture and standards of the company Identify business value when developing ideas with a focus on digital awareness, risk assessment, business continuity and business capability requirements
Develop or facilitate the gathering of configuration specifications and functional design documents
Maintain creativity and innovation by staying on top of industry and technological trends
Provide support for Customer and Commercial teams (e.g., break/fix, how to expertise, minor enhancements, monitoring, testing) for business applications or infrastructure to business partners to maintain productivity
Conduct root-cause analysis of system defects through the engagement of SME's to identify and correct the issues while providing guidance and coaching to business partners
Develop best practices to standardize business processes and procedures based on the Coke Florida roadmap
Facilitate system training with business leads to improve performance and efficiency
Role Requirements:
Bachelor's Degree or equivalent work experience
Minimum of 3-5 years in Equipment Service and adjacent technology
Experience with SAP/ERP Systems, Salesforce and Equipment Technology applications and Hardware.
Strong communication and problem-solving skills
Previous experience with business system design and configuration Project management experience highly desired
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