Resident Services Manager - Lancaster, Pennsylvania, , United States
2 days ago

Job description
Presbyterian Senior Living is a mission-driven organization that lives our values of fostering teamwork, upholding integrity, embracing innovation and leading with compassion in all that we do. Our legacy of serving more than 6,000 older adults with respect and dignity for over 95 years supports our mission to promote wholeness of body, mind and spirit for all that live within our communities.
If you are compassionate, driven and enjoy working with an organization that is committed to valuing the diversity of all team members, one that offers a variety of schedules, career development, excellent benefit options, and more; PSL is for you Whether you are a nurse, caregiver, culinary professional, maintenance worker or looking for a new career, we offer a wide range of career opportunities to fit your skills and interest.
The Full Time Day shift Resident Services Manager of Assisted Living is responsible for organization, supervision and administration of the total resident care program, including coordination of social, medical, psychological, spiritual and physical services for residents.
Salary Range - $55,000-$75,000/yr based on experience.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Licensed Practical Nurse (LPN) required
- Current Personal Care Home Administrator license preferred
- Two years' experience in gerontological nursing preferred
- Ability to demonstrate working knowledge of applicable federal and state regulations required
- Ability to instruct, direct and lead team members required
- Computer skills required
JOB RESPONSIBLITIES:
- Responsible for developing and implementing resident care policies, procedures, objectives and standards of practice.
- Responsible for or makes recommendations regarding the recruitment, interviewing, hiring, training, supervision and implementation corrective action for department team members.
- Responsible for the completion of all required record keeping related to these processes.
- Makes at least daily rounds to assess quality of care performance and teamwork by employees, assuring quality service.
- At least annually, evaluates job performance of department team members as assigned by Manager/Administrator.
- Prepares schedules within budgetary guidelines, providing adequate staff to assure quality of care and to meet required personal care hours.
- Conducts regular team meetings with all shifts for purposes of planning, coordinating and implementing policies and procedures.
- Supervises and maintains appropriate resident records and prepares and submits reports as required by community policy and governmental agencies.
- Coordinates department activities with other department activities to maximize service to residents.
- Responsible for ensuring personal care needs of residents are met.
- May act in the absence of the Administrator.
- May maintain current licenses and registrations for team members.
- May maintain medical records for all team members.
- Responsible for comprehensive resident assessment and development and implementation of the resident plan of care.
- Knowledgeable of resident admission process and able to proceed with admission process, maintaining compliance with all organizational policies and applicable regulations.
- Maintains adequate supply and equipment inventory for nursing team.
- Participates in the development of the annual budget. Maintains fiscal control of the department as measured by monthly financial statements.
- Relates all necessary resident and staffing information to Administrator.
- Assesses accidents involving residents, nursing staff and visitors and develops and implements recommendations for follow-up.
- Uses standard precautions to prevent spread of communicable diseases; enforces and trains proper infection control practices to staff, residents and visitors.
- Actively participates in all required in-service programs and staff meetings, including program presentation.
- Evaluates resident services and takes appropriate action to ensure quality service to residents.
Similar jobs
We are seeking a Service Manager to join our team You will be responsible for managing the Service Department as a business unit with a focus on profitability helping customers by providing product and service information and resolving technical issues. · ...
1 month ago
The Visitor Services Manager champions the visitor experience across all LancasterHistory sites. With strong attention to detail and a deep understanding of customer service, this role ensures consistently positive visitor interactions and fosters continued engagement through rep ...
1 day ago
Presbyterian Senior Living is a mission-driven organization that lives our values of fostering teamwork, upholding integrity, embracing innovation and leading with compassion in all that we do. Our legacy of serving more than 6,000 older adults with respect and dignity for over 9 ...
3 days ago
Whether you are a nurse caregiver culinary professional maintenance worker or looking for a new career Presbyterian Senior Living offers a wide range of career opportunities to fit your skills and interest. · ...
4 days ago
The Customer Service Manager leads the team responsible for every post-sale customer interaction, including scheduling, coordination, issue resolution and escalations. This role owns the customer experience between sale and install completion. · ...
2 weeks ago
We help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. · Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client servic ...
6 days ago
Presbyterian Senior Living is a mission-driven organization that lives our values of fostering teamwork, upholding integrity, embracing innovation and leading with compassion in all that we do. Our legacy of serving more than 6,000 older adults with respect and dignity for over 9 ...
2 days ago
The Visitor Services Manager champions the visitor experience across all LancasterHistory sites. With strong attention to detail and a deep understanding of customer service, this role ensures consistently positive visitor interactions and fosters continued engagement through rep ...
1 day ago
We are seeking a compassionate and driven Resident Services Manager to join our team at Presbyterian Senior Living. The successful candidate will have experience working with older adults and be committed to valuing the diversity of all team members. · The ideal candidate will ha ...
4 days ago
The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. · ...
1 month ago
Job summaryCulinesse LLC is looking for a General Manager to join our team at a Senior Living community in the Greater Lancaster area A General Manager who can lead by example and has experience in Senior Dining The successful candidate will demonstrate expertise in finance emplo ...
1 month ago
We help youth become good citizens and assist their families to resolve their problems and to be supportive of their children. · JusticeWorks YouthCare is seeking an experienced Family Services Case Manager to join our team. In this role, you will support families in our communit ...
1 month ago
We are seeking an experienced Family Services Case Manager to join our team. · SUPPORT FAMILIES IN OUR COMMUNITY BY PROVIDING THEM WITH RESOURCES AND ADVICE. · ...
1 week ago
Culinesse LLC is looking for a General Manager to join our team at a Senior Living community in the Greater Lancaster area A General Manager who can lead by example and has experience in Senior Dining. · ...
1 month ago
This is a full-time career opportunity that can be remote within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA. · ...
1 week ago
We are seeking a dynamic Maintenance Service Manager to oversee all aspects of maintenance operations across three apartment communities. · This role is pivotal in ensuring the reliability, safety, and efficiency of all facilities and equipment. You will oversee maintenance techn ...
1 month ago
The Food Service Manager oversees all aspects of food service operations ensuring safe efficient and high quality meal production in alignment with organizational standards nutrition guidelines and contract requirements. · High School Diploma or equivalent is required. · An activ ...
1 month ago
We are seeking a Customer Service Manager who brings structure, accountability, and leadership to a fast-paced, high-volume operation. The Customer Service Manager leads the team responsible for every post-sale customer interaction. · Lead, coach, and manage Customer Service Repr ...
4 weeks ago
Presbyterian Senior Living is a mission-driven organization that lives our values of fostering teamwork, upholding integrity, embracing innovation and leading with compassion in all that we do. Our legacy of serving more than 6,000 older adults with respect and dignity for over 9 ...
3 days ago
A high school diploma or equivalent is required. Current ServSafe certification is required in accordance with State/County law, or must become ServSafe certified within . The manager in training (MIT) is able to learn to perform and often performs the job assignments of the diet ...
1 month ago