front desk coordinator - Tampa, FL, US, United States - ClareMedica Health Partners LLC

Description

ClareMedica Health Partners is searching for TOP TALENT ClareMedica Health Partners is one of Florida's premier health care organizations focused on the delivery of primary care. ClareMedica was founded on the philosophy of putting the patient first, and we are looking for candidates with a focus on Quality and Professionalism. Come Join Our Team of Caring Professionals.

Our business is about people taking care of people, and we are successful because we hire, retain, and promote talented individuals from within our community and our organization that have the people skills we need. We are searching for a reliable, patient focused Front Desk Coordinator.

ESSENTIAL FUNCTIONS:

The Front Office Coordinator oversees the administrative duties of the facility. They are responsible for moving the patients through the intake and checkout process. Front Office Coordinators must ensure that all procedures, from pulling the correct patient files to charting insurance information, are closely followed so that the medical team can concentrate on the well-being of the patients. Front Office Coordinators must interact smoothly with back office personnel and help in back office area, if needed, as well.

DUTIES AND RESPONSIBILITIES:

Greet patients and visitors in a courteous and friendly manner.

Screen calls, arranges appointments and referrals.

Prepares new records, files, and maintains records.

Type correspondence, reports, memos, and forms as requested by physicians and/or administration.

Perform insurance verifications

Take clear and concise phone messages

Schedule and confirm appointments daily

Collect co-pays, deductibles and inquire on previous balances

Always keep front area neat and tidy

WORKING CONDITIONS:

General office working conditions

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee will be required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. Frequent travel is required, often up to several hours of driving per day. Ability to travel to, attend, and conduct sales presentations. Manual dexterity required to use desktop computer and peripherals. Exposure to variable weather conditions is likely.

WORK ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

HIPAA and AHCA experience preferred

Healthcare experience preferred

Strong interpersonal, oral, and written communication skills

Bilingual a plus

Understanding of medical reimbursement and terminology and a complete understanding of general office duties.

Proficient computer skills including Windows based office technologies (ex. Word, Excel), e-mail and automated billing systems.

Proficiency with basic math and accounting skills.

High School Diploma and 2 to 4 years of related medical office experience

Must pass a background check and drug test.

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