Quality Program Coordinator - Oak Bluffs, United States - Partners , Inc.
Description
:Project Coordinator, Quality
Martha's Vineyard Hospital and Mass General Brigham MGB
Reporting to the Senior Manager of Safety, Risk & Patient Family Relations, and the Senior Manager of Quality and Clinical Compliance.
he Quality Team Project Coordinator provides project coordination and support for the Quality Department, ensuring timely communication and efficient operations.
Collaborating with stakeholders across the organization, the incumbent plays a vital role in patient safety, regulatory compliance, and continuous quality improvement initiatives.
This position will be hybrid, onsite and remote.Project Management:
Lead and manage various quality and safety programs, including performance improvement initiatives, patient advocacy and engagement projects, and regulatory compliance assessments.
Patient Safety and Regulatory Compliance:
Collaborate with the Quality Department and hospital leadership on various patient safety initiatives, including the Culture of Safety program and educational programs for staff.
Coordination and Communication:
(NRC) Patient Experience Surveys.
Receives and responds to letters, telephone calls, staff referrals and walk-ins, relating to patient's problems, complaints, regarding their hospital treatment, in-patient and outpatient services.
Clinical Process Improvement:
Administrative Support:
All Other Duties as Assigned
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Qualifications:
EXPERIENCE AND EDUCATION REQUIREMENTS:
Bachelor's degree preferred.
Minimum 3 years of experience in healthcare or administrative support (relevant experience/training will be considered).
Strong interpersonal, communication, and organizational skills.
Ability to manage multiple projects simultaneously and prioritize tasks effectively.
Proficient in data analysis and presentation.
Experience with quality improvement methodologies and regulatory compliance requirements preferred.
Excellent judgment and problem-solving skills.
Ability to work independently and as part of a team.
EEO Statement
Martha's Vineyard Hospital and Windemere Nursing & Rehabilitation Center are Equal Opportunity Employers.
All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
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