- The Implementation Specialist will collaborate directly with Life Sciences customers utilizing our transparency reporting tools.
- This role involves acting as a project manager for implementations, delivering customer support services for the tool, and aiding customers with data integration and configuration requirements.
- Collaborate with various internal and external stakeholders to provide implementation services and customer support, closely working with regulatory, product, and technical teams.
- Support multiple customer projects by offering project management and implementation guidance, providing advice and assistance on product configuration and utilization, and delivering basic technical and data support.
- Participate in multiple concurrent projects, manage project timelines and scope, and report on status regularly.
- Perform data analysis, leverage tools for data review and modification, collaborate with technical and business teams for data integration, and establish procedures for user acceptance testing.
- Design and document procedures for implementing transparency products, conduct UAT testing, and provide training on procedures.
- A Bachelor's degree or equivalent experience is required.
- At least 2 years of experience in working with life sciences companies in commercial compliance, sales/commercial operations, or aggregate spend/transparency reporting.
- Minimum of 4 years of experience in implementing and/or supporting SaaS applications.
- A Project Management Professional (PMP) certification or equivalent is highly preferred.
- Knowledge of U.S. and global laws and codes related to life sciences sales and marketing practices.
- Experience in business/customer-facing roles, customer support, and project management.
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Implementation Specialist - Trenton, United States - Rldatix
Description
RLDatix Implementation Specialist in USA - New Jersey
Every single day around the world, numerous patients are harmed due to errors in care delivery, many of which are preventable. We are determined to change this scenario.
At RLDatix, our mission is to enhance healthcare by creating a world where patients receive the best and safest care possible.
Trusted by clients globally, our integrated healthcare operations platform merges software and reliable services to empower organizations with crucial data insights covering risk, safety, compliance, provider lifecycle, and workforce management.
Our user-centric approach offers a comprehensive, real-time view of healthcare operations, connecting fragmented information within the enterprise to provide organizational leaders with contextualized data for making well-informed decisions.
RLDatix operates globally, with over 2,000 employees spanning the UK, Europe, Middle East, Australia, Canada, and the United States.
Our strategy is driven by both organic and inorganic growth, bringing together top talents and cutting-edge technology, including AI, to provide market-leading solutions for our clients.
We are seeking individuals to join our team who are enthusiastic about driving positive changes in healthcare. Join us as we strive towards our goal of delivering safer, superior healthcare for all.
What You Will Do:
Key Responsibilities:
Experience/Knowledge/Competencies You Will Need:
Priority will be given to candidates with:
RDLatix is an equal opportunity employer, and our selection process is unbiased towards race, color, religion, gender, age, national origin, disability, marital status, or any other protected status under Federal and/or State laws.
RDLatix provides a competitive compensation package and a comprehensive benefits plan, including health, dental, vision, life, and disability coverage, a generous retirement savings scheme, paid time off, and holidays.
