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    Solutions Architect - Lancaster, United States - One2One

    One2One
    One2One Lancaster, United States

    1 week ago

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    Description
    ONE 2 ONE is seeking a Solutions Architect to join our amazing team in Lancaster, PA. We have been helping our clients manage their IT for over 22 years.

    We are a proud team of passionate and driven professionals who work hard to elevate each other and deliver long-term customer success.

    Ideal candidates possess extensive technical expertise and adept communication skills to craft technical solutions that resonate with clients and end users, showcasing our services' value effectively.

    This role will require someone with experience with virtualization, storage, security, Azure/O365, cloud migrations, and the VMware environment.

    The Solution Architect needs to have the ability to provide insight into technical problems for our team and solutions for our clients.

    While a hands-on role at times, this role also requires strong communication skills and a thorough understanding of best technology practices to be able to articulate solutions to technical and non-technical audiences.

    We expect you to promote the ONE 2 ONE culture by adhering to vision, mission and core values.
    Our Core Values
    Lead with a moral compass
    Be servant minded
    Putting we before me
    Go beyond the status quo

    Key Responsibilities:
    Technical Training
    Technical Sales
    Support/Engineering
    Optimization of /Product/Service Standards

    Solutions Design – Work with sales teams to develop end-to-end technology solutions coupled with our services to meet customer needs, considering scalability, performance, and security.

    Provide technical leadership and guidance to teams during implementation
    Create and maintain architectural documentation for proposed and existing solutions.
    Passionate about staying updated on the latest services and industry trends to ensure clients receive cutting-edge solutions.
    Emulate and promote the ONE 2 ONE culture by adhering to the vision, mission, and core values
    Provide a 5-star IT experience
    Own and complete weekly To Dos and Quarterly Rocks with a high level of accountability.
    Work with vendors to leverage their services to support our service/product offerings
    Maintain, Create and Improve technical-related documentation, user guides as well as system requirements (this could be for things in production or from R & D)
    Define and develop training of ONE 2 ONE product and service standards for our team by working with TL's/Managers and/or LT
    Teach, Mentor and Train employees and/or clients
    Attend customer meetings with internal teams
    Deploy, troubleshoot, repair Internal IT support requests/projects
    Ensure we are fully utilizing our tools such as (but not limited to) N-able, Passportal, Datto, Breach Secure Now, SIEM, future tools, etc
    Requirements
    In the Lancaster area or willing to relocate
    5+ years of experience
    Knowledge and experience working with
    VMware Product Suite
    Enterprise Networking and Security
    AWS\Azure Cloud Environments
    Windows Servers
    Windows, AWS and Azure Domains
    Office 365
    Cloud\On-Prem Backup and HA

    VOIP
    M365/MS Teams
    Stay abreast of industry trends and advances by reading, furthering education and networking with other professionals
    Attention to detail
    Ability to identify and solve problems
    Strong time management
    Excellent record keeping/documentation
    Strong written and verbal communication skills
    Benefits
    Salary base plus commissions
    Medical, Dental, & Vision with Employer Contribution
    401K with Employer Match
    Paid Time Off
    Volunteer Time Off
    Employee Assistance Program

    #J-18808-Ljbffr
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