Solutions Engineer - USA - Remote

About the role: · Sama is searching for an experienced Solutions Engineer who is excited to solve customers' most complex problems. Straddling the product and sales organizations, you will work directly with our GTM team to discover and understand customer's business needs and na ...

Job description

About the role:

Sama is searching for an experienced Solutions Engineer who is excited to solve customers' most complex problems. Straddling the product and sales organizations, you will work directly with our GTM team to discover and understand customer's business needs and navigate complex sales cycles. As a technical expert, you will provide consulting expertise, value-based demonstrations, support enterprise Proof of Concepts, and develop custom solutions and integrations, while illustrating the value of Sama's services and solutions.

Key Responsibilities: 

You will:

• Partner with Sama Account Executives and Sama Account Managers to deliver new customer pilots and grow technical relationships with existing customers.
• Lead technical scoping and requirements gathering to design complex AI data solutions for clients, providing machine learning expertise through product demos, proof-of-concepts, and workshops that align with client business objectives.
• Design, develop, and maintain demos, integrations, and other tools for executing successful pilot programs  and customer expansions.
• Become an expert in Sama products from a business and technical standpoint and maintain up-to-date knowledge of relevant industry trends and emerging technologies.
• Evangelize Sama and engage  with customers at major industry events and academic conferences.
• Partner with Product and R&D to influence the Product roadmap based on real-time industry insights.
• Collaborate with fellow  SEs and technical teams to share best practices, lessons learned, and technical insights.

Minimum Qualifications:

• 2+ years of industry experience within  AI/ML companies.
• 4+ years of enterprise sales experience, including selling highly  technical solutions to both business and technical audiences.
• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent experience.
• Strong scripting proficiency in Python.
• Knowledge of AI and hands-on experience with ML models, including the ability to quickly learn, understand, and work with emerging technologies, methodologies, and solutions in the AI space.
• Ability to develop and articulate AI solutions that artfully balance the symbiosis between technology and humanity while solving key business problems.
• Demonstrated leadership through strong project management, creative problem solving, and accountability of outcomes in fast-paced environments.
• Exhibited intellectual curiosity and empathy while thriving autonomously in ambiguous situations.

Preferred Qualifications:

• Prior experience selling complex technical solutions to enterprise clients.
• Hands-on experience in AI, Computer Vision, or Robotics.

About Sama 

Sama provides high-quality training data that powers AI technology for Fortune 2000 companies such as Google, Walmart, Ford, Microsoft, and Marriott. We're experts in data annotation, supporting text, 2D, 3D image, video, and sensor data for machine learning algorithms and generative AI models. Sama offers the highest quality SLAs in the industry, along with cutting-edge ML-assisted annotation tools, QA processes, and security and compliance standards.

Founded in 2008 on the belief that "talent is equally distributed, but opportunity is not", Sama is driven by the mission to expand opportunities for those who are underprivileged. As a certified B-Corp, Sama has provided worker training programs to increase economic opportunity for more than 15,000 people from underserved communities. By connecting our customers with amazing talent in East Africa, we've impacted more than 69,000 workers and their dependents.

Today, our vision is to provide data scientists, ML engineers, and data operations teams with an indispensable, integrated platform for AI data preparation, labeling, and collection. 

For more information, visit

More information can be found at:

• Featured in Forbes: How Ethical Is Your AI?
• Sama Honored on Inc. Magazine's Annual List of America's Fastest-Growing Private Companies — the Inc. 5000
• Reversing Poverty - Ted Talk by our founder Leila Janah

Our Culture:

Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Sama culture. Our core values are One Team, One Goal - Deliver. Period. - Trust & Transparency - Customer First - Humanity.

Our Benefits:

Sama offers competitive compensation commensurate with experience and a full benefits package, including: medical, dental, and vision insurance, long-term disability insurance, life, and AD&D insurance, employer-matching Group RRSP, generous holiday and vacation policies, a monthly fitness stipend, monthly cell phone reimbursement and professional development opportunities. Our Talent Acquisition team would be happy to discuss our benefits packages with you in more detail during the interview process.

At Sama, we pride ourselves in being a diverse and equal opportunity employer.