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    Night Auditor - Anchorage, United States - Hilton Garden Inn Anchorage

    Hilton Garden Inn Anchorage
    Hilton Garden Inn Anchorage Anchorage, United States

    1 month ago

    Default job background
    Full time
    Description
    JOB OVERVIEW - NIGHT AUDITOR:
    Use your attention to detail and desire for routine to create memorable guest experiences As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to providing our guests with a comfortable stay.

    A TYPICAL SHIFT:
    • Review daily transactions and checklists for completion and accuracy.
    • Ensure all guests are served promptly and courteously.
    • Apply problem-solving skills to resolve guest issues to their satisfaction.
    • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
    • Ensure emergency notification procedures are followed in the event of issues taking place overnight.
    • Communicate effectively between all shifts and departments.

    REQUIREMENTS:
    • Previous customer service experience with proven ability to thrive working the overnight shift is ideal.
    • To be successful in this role, you need strong verbal and written communication skills.
    • You must be able to read, write, type and use basic technology.
    • This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds.
    • Applicants must be available to work weekends and holidays.

    Are you the one we are looking for? We want someone who embodies Hilton Values
    H- Hospitality
    I- Integrity
    L- Leadership
    T- Teamwork
    O- Ownership
    N- Now

    We offer medical/dental/vision and life insurance, short- and long-term disability, 401(k), FSA, employee discounts and more
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