Description

MetroPlusHealth Summer Internship: Partnership in Care

Job Ref: 103157

Category: Utilization Review and Case Management

Department: PARTNERSHIP IN CARE

Location: 50 Water Street, 7th Floor,

New York,
NY 10004

Job Type: Regular

Employment Type: Full-Time

Salary Range: $ $22.00

Empower. Unite. Care.

MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.

About NYC Health + Hospitals

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life.

Position Overview

MetroPlusHealth's Partnership in Care (PIC) program provides a team-based approach to caring for members who are living with HIV, homelessness, or transgender. PIC provides comprehensive care management services through a team of Health and Wellness Advisors (HWAs). The intern would oversee a project related to improving preventative care screenings including breast cancer, cervical cancer, and colorectal cancer. The primary focus would be to plan and implement a quality improvement project with the goal of improving rates of preventative care screenings through direct member outreach and collaboration with H+H providers/facilities. The internship position will report to the Quality and Compliance Director and work closely with the Health and Wellness Advisor team and Associate Medical Director of Partnership in Care.

Join us this summer (June - August) for a highly interactive and engaging internship experience where you get to work alongside various departments to develop your skills and learn more about the health insurance and healthcare industry.

Department Requesting: Graduate Student

Interns will also participate in workshops, activities and other events organized by MetroPlusHealth

**You must be 18 years of age or older to be considered for this program.

Job Description

• Identify root causes and barriers to preventative care screenings through research, brainstorming with HWAs/leadership, and analyzing available data
• Plan/implement QI project with the goal of improving rates of preventative care
• Coordinate with the HWAs assigned to member to conduct targeted telephonic outreach to PIC members with gaps in preventative care screenings
• Assist members with scheduling of appointments for screenings
• Address member's barriers to completing preventative care screenings/appointments
• Develop and implement strategies/tools to help members close gaps
• Collaborate with H+H providers/facilities to connect members to preventative care screenings
• Analyze impact of project on rates of preventative care screenings
• Participate in other special outreach and quality improvement projects as assigned

Minimum Qualifications

• Proficient with Excel; Strong verbal/written communication skills; Experience with community/patient outreach
• Interest or experience with the HIV population, community outreach or working with underserved populations, and quality improvement is preferred

Professional Competencies

• Integrity and Trust
• Customer Focus
• Functional/Technical Skills
• Written/Oral Communications
• Project Management

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