Desktop Technician and System Administrator - Sparks, United States - Tata Consultancy Services

    Tata Consultancy Services
    Tata Consultancy Services Sparks, United States

    1 month ago

    Tata Consultancy Services background
    Description

    Technical Skills:

    • Responsibility forthe implementation, integration, configuration, development, and support of allstages of the SD-WAN process.
    • Updating ticket onIT service management tool with proper work notes.
    • 5 days onsite work from office.

    Roles and Responsibility:

    • Deskside Management,Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshootsoftware and desktop issues.
    • Provided alldesktop, laptop, printer, and proprietary software support and administrativefunctions to support desktop user issues.
    • Remote support &troubleshooting of end user issues.
    • Windows OS, MacBook support
    • Zscalertroubleshooting.
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