Sr Specialist - New York - Con Edison, Inc.

Description

Construction Business Services is seeking a highly motivated, independent and resourceful individual to join its permit and compliance team and contribute to the success of a diverse and growing department within Construction. The successful candidate must be able to recognize the critical importance of teamwork and personal accountability. The ideal candidate for this position must be well organized, detail oriented, demonstrate a high energy level, and understand the vital importance of commitment to excellence. This individual must demonstrate the ability to handle multiple assignments, meet deadlines, make sound business decisions, render independent judgment, maintain personal accountability, work on teams, and have a positive work ethic. This role will collaborate with multiple internal business groups and external government agencies to secure permits and ensure adherence to all applicable laws, policies, and procedures. Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities for working with internal teams and government agencies.

Required Education/Experience

* Bachelor's Degree and 5 years Relevant experience or* Master's Degree and 3 years Relevant experience

Relevant Work Experience

• Must possess strong oral and written communication skills and can effectively interact with customers, support staff, contractors, regulatory agencies, and various levels of management. Required
• Demonstrated Customer Service experience. Required
• Must possess strong leadership skills, ability to initiate and champion change, and influence others to improve work practices/processes. Required
• Knowledge of Microsoft Office platforms including Word, Excel, PowerPoint, and Teams. Required
• Demonstrate ability to build and maintain strong external and internal stakeholder relationships. Required
• Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities for working with internal teams and government agencies. Ability to interpret and apply laws, policies, and procedures. Required
• One or more years of experience associated with the New York City Department of Transportation (NYCDOT) Highway Rules and Administrative Code or other related governmental agency experience. Familiarity with local, state, and federal permitting regulations and compliance standards. Preferred
• Knowledge of Power BI, Summons System, NYCStreets application system, Oracle EBS, CworX, and MX mapping application. Preferred
• Familiar with data analysis and reporting. Preferred

Physical Demands

• Sit or stand to answer a phone for the duration of the workday
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
• Ability to read small print and symbols

Additional Physical Demands

* The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

Core Responsibilities

• Effectively manage and support Con Edisons Permit Management operations in NYC.
• Coordinate with NYCDOT and NYSDOT to expedite permit requests and negotiate permit stipulations.
• Develop and foster strong stakeholder relationships. Liaise between internal and external stakeholders to address and resolve concerns, including planned, and emergency street work issues.
• Work closely with the Manager and coordinate with Con Edison operating departments to develop and implement programs/processes to reduce the volume of NOVs, CARs and NICAs issued to Con Edison by the regulatory agencies.
• Serve as a liaison between the regulatory agencies and Con Edisons operating departments to effectively resolve planned and/or emergency street work issues.
• Provide on-going support and training for Con Edisons operating departments to improve the planning and execution of street work to comply with regulatory requirements.
• Ensure compliance with all applicable rules and regulations of NYC Department of Transportation (DOT), NY State, and other agencies.
• Develop pertinent reports/presentations and routinely communicate with customer groups regarding performance and necessary improvement areas.
• Lead initiatives to improve the permit support process and enhance efficiencies. Identify strategic initiatives to drive continuous improvement and deliver value to the business.
• Provide support for the Manager, Section Manager, and Director with issues such as monitoring and tracking overall departmental performance related performance metrics and other assigned tasks necessary for the success of the department.
• Must comply with the Companys Equal Employment policies as well as all Company safety, health and environmental programs.
• Must understand and be committed to fostering a Zero Accident Culture, Diversity and Inclusion, Achieving Operational Excellence, Developing an effective Cost Management Culture and Enhancing the Customers Experience.
• Perform other related tasks and assignments as required.