Senior Salesforce Functional Consultant - Wellington
1 month ago
Job summary
Unifying our customer experience across physical and digital channels our Digital team build and deliver products where technology meets our customers – web app and retail Z is on a journey to gain a deep understanding of customer behaviour and motivations and to deliver a world class customer experience To achieve this we need to capture manage and govern customer data at an enterprise level As a Mātanga Mātāmua - Kawenga Salesforce Senior Salesforce Functional Consultant within the Marketing Technology team you will lead the end-to-end development lifecycle of our Salesforce ecosystem spanning design configuration deployment and ongoing support Your primary focus will be on Sales Cloud Service Cloud and Data Cloud with Marketing Cloud expertise considered highly desirable This role is pivotal in driving our Customer 360 vision integrating data across platforms to enable personalised data-driven activation for Marketing Loyalty CRM initiatives You will collaborate closely with Data Analytics Marketing teams to ensure Salesforce solutions align with business priorities drive exceptional customer experiences Looking ahead you will contribute shaping roadmap for agentic AI capabilities across Service Sales Markeitng positioning organisation forefront intelligent automation customer engagement
Job description
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